Brazil-based International Customer Success Lead
Há 9 horas
Customer Success Role Overview We are seeking a Customer Success Manager based in Brazil to lead a portfolio of international customers. Develop and execute customer success plans to achieve GRR, NRR, adoption, and NPS targets Collaborate with customers to create and implement onboarding/time-to-value and adoption strategies using established templates, playbooks, and best practices Lead EBRs, manage multi-threaded stakeholders, and drive renewals/expansions with clear next steps Monitor customer health signals and usage, identify potential risks early, and develop save plans Conduct business discovery to understand use cases and pain points, design portal configurations and workflows that address them, and clearly document and present the solution to customers Prioritize business goals, translate them into clear requirements, and coordinate with Support, Product, and Services teams Capture learnings, improve playbooks, and contribute voice-of-customer insights to our product roadmap. Key Requirements (Must-Haves) Fluent English communication skills for facilitating executive meetings and EBRs At least 5 years of experience in SaaS Customer Success or adjacent roles (consulting, account management, product enablement) with measurable renewal/adoption results Solution engineering capability in a SaaS environment, able to run discovery, map requirements to portal capabilities, design configurations and workflows, explain trade offs, and handle live product Q&A with customers A proven track record of contributing to or improving an onboarding/TTV plan, save play, or EBR narrative Able to balance autonomy and coaching, propose approaches, accept feedback, and refine quickly Strong stakeholder management and clear written communication skills
-
Brazil-based International Customer Success Lead
Há 24 horas
Fortaleza, CE, Brasil beBeeSuccess Tempo inteiroCustomer Success Role Overview We are seeking a Customer Success Manager based in Brazil to lead a portfolio of international customers. Develop and execute customer success plans to achieve GRR, NRR, adoption, and NPS targets Collaborate with customers to create and implement onboarding/time-to-value and adoption strategies using established templates,...
-
Brazil-Based International Customer Success Lead
2 semanas atrás
Fortaleza, Brasil Bebeesuccess Tempo inteiroCustomer Success Role OverviewWe are seeking a Customer Success Manager based in Brazil to lead a portfolio of international customers.Develop and execute customer success plans to achieve GRR, NRR, adoption, and NPS targetsCollaborate with customers to create and implement onboarding/time-to-value and adoption strategies using established templates,...
-
Customer Success Manager
Há 2 dias
Fortaleza, Brasil Magentrix Partner Management & Customer Management Tempo inteiroAbout MagentrixMagentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners.We power secure partner portals that drive adoption, collaboration, and revenue.Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes.Role OverviewWe're hiring a Customer...
-
Customer Success Consultant
Há 4 dias
Fortaleza, Brasil goFLUENT Tempo inteiroJoin Our Team & Make an Impact Are you passionate about building strong client relationships and driving success? We are looking for a Customer Success Consultant to help expand our Brazilian market and ensure our clients maximize the value of our digital learning solutions. As a key partner to our clients, you will play an essential role in fostering...
-
Manager of Customer Success Engineering
2 semanas atrás
Fortaleza, Brasil beBeeCustomerSuccess Tempo inteiro**Job Overview** We are seeking a seasoned professional to lead our Customer Success Engineering team. This is an exceptional opportunity for a skilled manager to drive business growth and customer satisfaction. Lead a team of Customer Success Engineers in achieving excellence in their field, leveraging data-driven insights to inform strategic decisions....
-
Growing Customer Success Specialist
2 semanas atrás
Fortaleza, Brasil beBeeCustomerSuccess Tempo inteiroCustomer Success Expert We are seeking a proactive Customer Success Expert to foster client relationships, enhance user satisfaction, and support seamless product adoption and retention. The ideal candidate will develop strong client relationships, ensuring alignment with customer needs, provide fast answers to clients' questions and support their problems,...
-
Customer Success Consultant
3 semanas atrás
Fortaleza, Brasil goFLUENT Tempo inteiroJoin our team at goFLUENT as a Customer Success Consultant and make an impact. We are looking for a professional to help expand our Brazilian market and ensure our clients maximize the value of our digital learning solutions. As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and driving...
-
Customer Success Consultant
Há 5 dias
Fortaleza, Brasil goFLUENT Tempo inteiro**Join Our Team & Make an Impact** Are you passionate about building strong client relationships and driving success? We are looking for a **Customer Success Manager** to help expand our** Brazilian market** and ensure our clients maximize the value of our digital learning solutions. As a key partner to our clients, you will play an essential role in...
-
Growing Customer Success Specialist
2 semanas atrás
Fortaleza, Brasil Bebeecustomersuccess Tempo inteiroCustomer Success ExpertWe are seeking a proactive Customer Success Expert to foster client relationships, enhance user satisfaction, and support seamless product adoption and retention.The ideal candidate will develop strong client relationships, ensuring alignment with customer needs, provide fast answers to clients' questions and support their problems,...
-
Manager Of Customer Success Engineering
2 semanas atrás
Fortaleza, Brasil Bebeecustomersuccess Tempo inteiro**Job Overview**We are seeking a seasoned professional to lead our Customer Success Engineering team.This is an exceptional opportunity for a skilled manager to drive business growth and customer satisfaction.Lead a team of Customer Success Engineers in achieving excellence in their field, leveraging data-driven insights to inform strategic...
