Field Service Analyst

Há 4 dias


Brasil Tech Mahindra - Brasil Tempo inteiro

Principais Atividades:

O consultor executará atividades associadas à instalação, diagnóstico, manutenção e assistência técnica de produtos relacionados a computadores, incluindo, entre outros, computadores desktop e laptop, impressoras, dispositivos de rede, software padrão e servidores de baixo custo, nas instalações do cliente e/ou em depósitos. Este é um técnico de suporte técnico típico.

Requisitos:

O engenheiro de campo 3 será orientado pelo Help Desk, Service Desk ou por scripts, utilizando métodos, técnicas e ferramentas padrão, e também aplicará seu conhecimento pessoal para resolver problemas de suporte a produtos que não puderam ser resolvidos pelo Service Desk. Suas atribuições variam em complexidade, desde solução de problemas e reparos até reparos mais complexos de dispositivos, incluindo recarregamento e recriação de imagens de PCs/laptops, e instalação e otimização de produtos de rede de hardware/software.

Informações Adicionais:

Projeto temporários - 4 meses.

Presencial em Curitiba.


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