
Field Service Analyst
Há 4 dias
Principais Atividades:
O consultor executará atividades associadas à instalação, diagnóstico, manutenção e assistência técnica de produtos relacionados a computadores, incluindo, entre outros, computadores desktop e laptop, impressoras, dispositivos de rede, software padrão e servidores de baixo custo, nas instalações do cliente e/ou em depósitos. Este é um técnico de suporte técnico típico.
Requisitos:
O engenheiro de campo 3 será orientado pelo Help Desk, Service Desk ou por scripts, utilizando métodos, técnicas e ferramentas padrão, e também aplicará seu conhecimento pessoal para resolver problemas de suporte a produtos que não puderam ser resolvidos pelo Service Desk. Suas atribuições variam em complexidade, desde solução de problemas e reparos até reparos mais complexos de dispositivos, incluindo recarregamento e recriação de imagens de PCs/laptops, e instalação e otimização de produtos de rede de hardware/software.
Informações Adicionais:
Projeto temporários - 4 meses.
Presencial em Curitiba.
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