Technical Support Specialist
Há 3 dias
Technical Support Specialist - Contractor (M/F) Overview Veesion is experiencing rapid growth following its successful Series B funding round. This expansion phase requires strengthening our technical foundation and scaling our development capabilities to meet increasing market demands. Your Mission As a Technician at Veesion, you will play a key role in managing and maintaining our product. Your passion for network technologies and your technical expertise will be put to use within the Technical Support team as well as with our clients. You\'ll have the opportunity to develop your skills and face exciting challenges while contributing to a safer future for retail. Responsibilities Server Configuration: You will be responsible for configuring our servers before sending them to our clients. Using our OS system, you will execute the necessary commands and record the details in our inventory. Installation and Technical Support: You will remotely assist clients in installing servers, guiding them through the process. You will also conduct in-depth analyses of camera systems and network architectures, configuring the system based on their needs and ensuring compatibility with the RTSP protocol. Problem Analysis and Resolution: You will be responsible for analyzing server-related issues and deploying appropriate solutions to ensure smooth system operation. You will also carry out preventive maintenance to optimize performance. Ticket Management and Follow-Up: You will use our ticketing tools to ensure proper tracking of client requests. Data Analysis and Reporting: You will regularly monitor server performance using graphical software (Grafana) and ensure optimal operation. Customized Configuration for Each Client: You will configure our system based on each client’s specific needs, ensuring a solution tailored to their requirements. Qualifications Required Skills Comfortable communicating in Portuguese and English with international teams. Eager to join a young, dynamic, and ambitious tech startup. A true problem solver who can quickly find solutions. Genuine interest in IT and strong technical knowledge. Ability to work autonomously and manage priorities and deadlines effectively. Experience working with networks. Nice to have Similar experience in a startup ecosystem. Experience in IP network configuration. Candidate must be based in Sao Paulo, Brazil for meetings and related activities. Health insurance Opportunity to grow within a fast-growing multinational company Collaborative, dynamic work environment Joining Veesion Joining Veesion means being part of a dynamic technical team within a rapidly growing company in the fields of artificial intelligence and retail. You will be encouraged to develop your technical skills and take on exciting challenges while helping make retail more secure. Recruitment process We are committed to providing you with a quick, three-step recruitment process: A first interview with our talent acquisition specialist. A second interview with our technical expert. An interview with our operations manager. Convinced? Then don’t hesitate and apply now Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology and Customer Service Industries: Software Development #J-18808-Ljbffr
-
Technical Support Specialist
1 semana atrás
São José do Barreiro, Brasil Bebeesupport Tempo inteiroJob Title: Technical Support SpecialistWe are seeking an experienced and skilled Technical Support Specialist to join our team.The successful candidate will be responsible for providing technical support to our projects, adhering to local health and safety codes and guidelines.Key Responsibilities:Provide efficient technical assistance to project teamsAdhere...
-
Technical Support Automation Specialist
Há 3 dias
São Paulo, Brasil TRACTIAN ?? Tempo inteiroOverview Join to apply for the Technical Support Automation Specialist role at TRACTIAN. The Customer team drives lifetime value, retention and expansion by expanding inside existing customers, cross-selling to different products, and building strong relationships with current accounts. Enterprise customers include leading companies; every team member...
-
Technical Support Maintenance Specialist
Há 3 dias
São Paulo, Brasil TRACTIAN ?? Tempo inteiroTechnical Support Maintenance Specialist Join to apply for the Technical Support Maintenance Specialist role at TRACTIAN ???????? Continue with Google Continue with Google Technical Support Maintenance Specialist 1 week ago Be among the first 25 applicants Join to apply for the Technical Support Maintenance Specialist role at TRACTIAN ???????? Get AI-powered...
-
Technical Support Automation Specialist
Há 3 dias
São Paulo, Brasil TRACTIAN ?? Tempo inteiroOverview Join to apply for the Technical Support Automation Specialist role at TRACTIAN . As a Technical Support Automation Specialist at TRACTIAN, you will serve as the bridge between technical support and automation engineering, providing high-level technical assistance to our clients and ensuring robust integration of our monitoring solutions in...
-
Technical Support Automation Specialist
Há 11 horas
São Paulo, São Paulo, Brasil TRACTIAN 𝗕𝗥 Tempo inteiro R$80.000 - R$120.000 por anoCustomer at TRACTIANThe Customer team is the driving factor behind lifetime value, retention and expasion at Tractian. We focus on expanding inside existing customers, crosselling to different products, and building even stronger relationships with our current accounts. Our Enterprise customers are comprised of Fortune 500 companies, such as Hyundai, Bosch,...
-
Senior Technical Support Specialist
Há 17 horas
São Bernardo do Campo, Brasil BairesDev Tempo inteiroSenior Technical Support Specialist - Remote Work Join us at BairesDev , a leader in technology projects, to join our top 1% global talent team and provide cutting‑edge solutions to leading companies. As a Senior Technical Support Specialist , you will offer advanced assistance and drive the resolution of complex technical issues. You will mentor junior...
-
Senior Technical Support Specialist
2 semanas atrás
São Bernardo do Campo, Brasil BairesDev Tempo inteiroSenior Technical Support Specialist - Remote Work At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive...
-
Technical Support Automation Specialist
Há 3 dias
São Paulo, Brasil Tractian Technologies Inc Tempo inteiroWhy join us TRACTIAN is transforming the industrial world by empowering frontline maintenance workers to achieve more. We’ve fused cutting-edge hardware with innovative software into one powerful platform, disrupting legacy systems and delivering smarter, faster solutions for our clients. At TRACTIAN, you'll break boundaries, question convention, and...
-
Technical Support Specialist
1 semana atrás
São Paulo, Brasil Veesion Tempo inteiroGet AI-powered advice on this job and more exclusive features. Direct message the job poster from Veesion Veesion is experiencing rapid growth following its successful Series B funding round. This expansion phase requires strengthening our technical foundation and scaling our development capabilities to meet increasing market demands. Are you dynamic and...
-
Senior Technical Support Specialist
Há 4 dias
São Paulo, SP, Brasil Emplifi Tempo inteiro**About Emplifi**: Emplifi's unified customer engagement platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers,...
