Global & Americas PMO Lead

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Title Project Management Office Lead Job Summary/Goals The PDS Project Management Office Lead will be responsible for the account’s success in driving operational excellence through continuous process improvement and compliance, oversight of project management delivery support and cost consultancy, and the creation and management of account reporting. Essential Duties and Responsibilities Growth Responsible for the vision, strategy, and plan to achieve year over year growth, working collaboratively to implement across the Globe. Accountable for:Develop and implementing process improvements/changes and standardizing regional project delivery through close collaboration with the Project Delivery teams Targeted engagement with on & off account experts against existing processes and programs to enhance project delivery. Driving project compliance and continuous improvements across the Project Delivery platform Driving performance excellence within JLL vendor base (GC, A&E, Furniture) through close collaboration with the Project Delivery, Supply Chain, and Vendor Management functions. Client Responsible for oversight and leadership in driving operational excellence in project management, project support, cost consultancy, technology, and reporting Accountable for:Alignment and prioritization with the client on continuous improvement opportunities and timing. Provide support to Project Delivery throughout the life cycle of the project. Ensure Project Delivery team is meeting all process, procedural, and reporting requirements and timing. Develop standard, and ad-hoc, reporting to support the client’s objectives. People Responsible for inspiring and leading a mix of direct and matrix reports. Accountable for a culture of collaboration and teamwork locally, regionally, and nationally within the Project Delivery teams. Responsible for driving diversity & inclusion within the team Lead, support, and advocate for PDS talent across the account in areas of training, development, coaching, mentoring, measuring, appraising and rewarding performance. Support talent acquisition and retention strategies in collaboration with PDS Market Leads, RPD and account regional teams to support PM growth and success on the account. Skills / Competencies Drive Change : Works effectively with customers and colleagues to build win-win solutions and achieve ambitions. Has a reputation for building collaborative teams. Takes ownership for performance of his/her organization. Think Big : Captures new opportunities for success in the face of change or challenge. Creates a highly engaged organization, focusing on employee and leadership development. Creates a culture of inclusion. Get it Done : Anticipates and leads change. Thinks about how his/her organization’s vision can benefit the broader JLL vision. Positions JLL as a leader in the digitalization of the real estate industry. Rewards the appropriate level of risk. Business First : Translates vision into strategies and goals that build competitive advantage and differentiation. Removes the clutter to clarify the core idea. Demonstrates computational thinking. Fosters an environment where the status quo is challenged. Help Others : Drives to effective solutions with urgency. Continually seeks feedback to improve performance of self and team. Skilled at resolving conflicting goals and priorities. Coaches organization to bounce back quickly from failures, and how to learn from them. Inspire : Creates win-win solutions and follows through on commitments. Consistently exceeds clients’ expectations. Has a legacy of mentees and employees who have learned from him/her. Experience 10+ years of experience in large scale enterprise operations and delivery of services within Construction, Project Management, or Real Estate 10+ years of experience developing and cultivating business relationships Industrial project experience beneficial, but not required Must be a US citizen and may require obtaining government clearances Demonstrated success influencing large project teams to exceed client expectations Previous success applying disciplined project and/or program management processes (Six Sigma, LEAN or PMI experience a plus). Established JLL network across both Corporate Solutions and Markets PDS Estimated compensation Estimated compensation for this position: 182,000.00 – 264,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location Remote – Chicago, IL; Los Angeles, CA; San Francisco, CA If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table Benefits Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Privacy and Equal Opportunity JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. This description contains standard disclosures regarding privacy and equal opportunity. Pursuant to applicable laws, the organization may consider background checks for certain jurisdictions where required by law. This includes considerations related to criminal history as applicable by region. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified. #J-18808-Ljbffr