Analyst, Client Success
Há 5 dias
Join to apply for the Analyst, Client Success role at Visa
Join to apply for the Analyst, Client Success role at Visa
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Team Summary: Client Services provides industry-leading operational support to Visa's clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services. In addition to support client implementation of Visa products and services globally, Client Services is also responsible for a host of critical services that support the broader Visa organization and clients, including Visa Rules management, cardholder disputes, compliance, client testing and configuration, and client tools.
We are trusted partners to Visa's clients, providing expertise to support and successfully grow their business.
What a Client Success analyst does at Visa: The role requires the candidate to lead key strategic initiatives with Issuers, Acquirers, Merchants and Processors (Visa clients) with the focus on delivering the value of VisaNet into their payments business.
The role is primarily an individual contributor expected to design, create and execute key market strategies that focus on enabling Visa clients to activate key capabilities in core areas of card center operations, card management systems and digital solutions. The primary market scope is Brazil, the role will be based in Sao Paulo, and it requires you to:
• Support in the delivery of all key enterprise initiatives by engaging with country team, cross-functional teams and clients primarily in the Brazilian market (core business, digital initiatives, system mandates, and so on).
• Actively work with clients in leading and influencing them to perform required calibrations to their system, operational procedures, understanding of Visa rules, etc. in order to be inline with regional and global best practices to increase or optimize their card
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