Chinese and English) Customer Support Consultant, Crypto

3 semanas atrás


Curitiba, Paraná, Brasil SupportYourApp Tempo inteiro
**Passionate about the world of tech?**
What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?
Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let's see what it takes
**What you will do**:
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers' sensitive information
- Maintain working knowledge of our client's products and services
- Communicate with developers and other departments of various IT companies
**What you need to succeed in this role**:
- **Native Chinese** and English upper intermediate (B2 level)
- At least **6 months of experience** in a customer support role
- Personal or professional **experience in crypto**:
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)
**Will be a great plus**:
- Experience with CRM systems
- Experience with Salesforce or Zendesk
**Benefits and Perks**:
- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
**Who are we?**
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills
**DISCLAIMER
  • Customer Support Specialist

    4 semanas atrás


    Curitiba, Paraná, Brasil ScanAvenger Tempo inteiro

    Please don't apply if your English skills are not at a professional level (C1+)ScanAvenger was founded with the sole goal of giving a boost of productivity and efficiency to those on the front line of retail, manufacturing, logistics, transport, healthcare, and other sectors.We offer reliable, built-to-endure barcode scanners backed by one of the most...


  • Curitiba, Paraná, Brasil Strauss English Schools Tempo inteiro US$104.000 - US$130.878 por ano

    Company DescriptionOur online English school is dedicated to helping adult Brazilians achieve fluency. Through customized, individual online lessons, we focus on building the confidence they need to speak English fluently and with ease anywhere in the world.Role DescriptionThis is a full-time online position for people located in Curitiba, PR, for an English...


  • Curitiba, Paraná, Brasil Infobip Tempo inteiro R$10.000 - R$15.000 por ano

    Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology—we're shaping how more than 80% of the world connects and communicates.As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do,...

  • Sales Consultant

    3 semanas atrás


    Curitiba, Paraná, Brasil The Home Depot Tempo inteiro

    Overview With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: A Home Depot Installation Services (HDIS) Sales Consultant is responsible for selling the Company's exterior and interior product and services to customers. The Sales Consultant's primary responsibility is outside sales visits to customer...

  • Support Professional

    3 semanas atrás


    Curitiba, Paraná, Brasil beBeeAdministrative Tempo inteiro

    We are seeking a highly organized and detail-oriented professional to support our team onsite in Brazil. This role requires excellent communication skills, fluency in English (speaking, reading, and writing), and a strong aptitude for working with software tools. Key Responsibilities Provide administrative support to the team. The ideal candidate will be...


  • Curitiba, Paraná, Brasil Lupus Consulting Tempo inteiro

    Junior SAP Logistics and Finance ConsultantLocation: R. Imac. Conceição, Curitiba, Brazil (Only applicants living in Curitiba region will be considered for interview.)Job Type: On-site Job, Full-time (minimum 30 hours/week) or Full-time EmploymentStart date: 2025 NovemberCompany Overview:Lupus Consulting is an international IT Consulting Company with a...


  • Curitiba, Paraná, Brasil Lupus Consulting Tempo inteiro

    Junior SAP Logistics and Finance Consultant Location: R. Imac. Conceição, Curitiba, Brazil (Only applicants living in Curitiba region will be considered for interview.) Job Type: On-site Job, Full-time (minimum 30 hours/week) or Full-time Employment Start date: 2025 November Company Overview: Lupus Consulting is an international IT Consulting Company...


  • Curitiba, Paraná, Brasil Guidewire Software Tempo inteiro US$104.000 - US$130.878 por ano

    SummaryAre you passionate about customer success? Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best customer service in the industry? If so, come join us at GuidewireAt Guidewire, we make software that offers Property and Casualty (P&C) Insurance companies...


  • Curitiba, Paraná, Brasil Lupus Consulting Tempo inteiro R$104.000 - R$130.878 por ano

    Junior SAP Logistics and Finance ConsultantLocation:R. Imac. Conceição, Curitiba, Brazil (Only applicants living in Curitiba region will be considered for interview.)Job Type:On-site Job, Full-time (minimum 30 hours/week) or Full-time EmploymentStart date:2025 NovemberCompany Overview:Lupus Consulting is an international IT Consulting Company with a strong...

  • Customer Onboarding

    3 semanas atrás


    Curitiba, Paraná, Brasil Xenia Tempo inteiro

    Implementation & Customer Support Specialist (Part-Time) - XeniaAbout XeniaXenia is a leading operations management platform that helps restaurants and retail businesses streamline their daily operations, ensure compliance, and drive accountability through digital checklists, audits, and real-time reporting.Role OverviewWe're seeking a dynamic Customer...