IT Professional Infrastructure Frontend Services
3 semanas atrás
OverviewWorking at Freudenberg: We will wow your world ResponsibilitiesImplementation and Transition • Executes and manages the implementation of new or changed IT services, ensuring smooth transition into operations, coordination with stakeholders, and adherence to defined standards and timelines. Operation • Manages daily operational activities, ensuring stable, secure, and efficient running of the assigned IT service(s), proactively resolving issues and optimizing operational processes. Continuous Improvement • Identifies, recommends, and implements improvements to enhance service quality, reliability, and efficiency. Actively drives continuous improvement initiatives within the assigned services. Knowledge Management and Documentation • Ensures comprehensive, accurate, and up-to-date documentation of service processes, configurations, and relevant knowledge articles. Facilitates knowledge sharing across stakeholders. Project Management • Executes tasks and responsibilities within service-related projects, ensuring effective project delivery, alignment with project goals, and adherence to defined standards, methodologies, and timelines. Cost & Financial Management • Supports the financial management of the service(s), providing information and analysis related to cost control and budget adherence, as required by responsible stakeholders. Information and Escalation • Supports escalation management by providing technical expertise and assistance for service-related issues, helping ensure timely resolution and clear communication. Security Management • Actively supports adherence to security standards and policies within service operations, ensuring compliance with organizational security guidelines. QualificationsFluent English is a must. Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent practical experience, combined with several years of relevant work experience. 5 years of experience in managing or supporting Service Desk activities, Workplace Life Cycle, Client Configuration, Mobile Device and / or Client Access & Policy services. Proficiency in IT FrontEnd Services, processes and tools. Strong understanding of ITIL processes. Excellent communication and stakeholder management skills. Analytical and problem-solving abilities. High knowledge on SCCM is a differential. Desirable infrastructure backend and modern workplace knowledge such as: on-prem data center, server and backup, network (WAN, LAN, Wifi, VPN, firewall and proxy), Identity management, exchange, sharepoint online & M365 Apps and unified communications. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Klüber Lubrication Lubrificantes Especiais Ltda. #J-18808-Ljbffr
-
IT Professional Infrastructure Frontend Services
2 semanas atrás
Barueri, Brasil Freudenberg Group Tempo inteiroIT Service Professional Frontend Services page is loaded## IT Service Professional Frontend Serviceslocations: Barueritime type: Full timeposted on: Posted Todayjob requisition id: R\_ **Working at Freudenberg: We will wow your world!**# Responsibilities:**Implementation and Transition** •Executes and manages the implementation of new or changed IT...
-
It Professional Infrastructure Frontend Services
1 semana atrás
Barueri, Brasil Freudenberg Tempo inteiroOverviewWorking at Freudenberg: We will wow your world!ResponsibilitiesImplementation and Transition• Executes and manages the implementation of new or changed IT services, ensuring smooth transition into operations, coordination with stakeholders, and adherence to defined standards and timelines.Operation• Manages daily operational activities, ensuring...
-
IT Professional Infrastructure Frontend Services
4 semanas atrás
Barueri, Brasil Freudenberg Tempo inteiroOverview Working at Freudenberg: We will wow your world! Responsibilities Implementation and Transition • Executes and manages the implementation of new or changed IT services, ensuring smooth transition into operations, coordination with stakeholders, and adherence to defined standards and timelines. Operation • Manages daily operational activities,...
-
It Infrastructure Professional
Há 2 dias
Barueri, Brasil Bebeefieldsupport Tempo inteiroWe are seeking detail-oriented and proactive Field Support Analysts to ensure smooth IT operations. As a Field Support Analyst, you will be responsible for ensuring smooth IT operations and providing excellent customer service. Key Responsibilities Maintain IT system functionality and efficiency. Generate and provide IT reports for desktops, printers,...
-
Barueri, Brasil Klüber Lubrication Tempo inteiroWorking at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. Klüber Lubrication, a...
-
It Infrastructure Professional
Há 7 dias
Barueri, Brasil Bebeefieldsupport Tempo inteiroWe are seeking detail-oriented and proactive Field Support Analysts to ensure smooth IT operations.Key Responsibilities:Maintain IT system functionality and efficiency.Generate and provide IT reports for desktops, printers, peripherals, telephone systems, and cellular devices.Coordinate installation and maintenance of complex software systems.Identify,...
-
IT Service Delivery
Há 7 dias
Barueri, Brasil Campari Group Tempo inteiroCampari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and distributed in over 190 markets around the world, with leading positions in Europe and the Americas. Headquartered in Milan, Italy, Campari Group owns 25 plants worldwide and has its own distribution network...
-
IT Service Delivery
2 semanas atrás
Barueri, São Paulo, Brasil Campari Group Tempo inteiro R$80.000 - R$120.000 por anoCampari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and distributed in over 190 markets around the world, with leading positions in Europe and the Americas.Headquartered in Milan, Italy, Campari Group owns 25 plants worldwide and has its own distribution network...
-
It Infrastructure Specialist
Há 4 dias
Barueri, Brasil Bebeefieldsupport Tempo inteiroJob OpportunityWe are seeking a detail-oriented and proactive Field Support Specialist to ensure the smooth functionality and efficiency of day-to-day IT operations.The ideal candidate will provide technical support, manage installations, and maintain software systems while delivering exceptional customer service.Assist in maintaining the day-to-day...
-
It Operations Specialist
Há 4 dias
Barueri, Brasil Bebeefieldsupport Tempo inteiroJob SummaryWe are seeking a diligent and proactive professional to ensure the efficient operation of day-to-day IT systems.Maintain IT systems for optimal functionality.Generate reports for IT infrastructure, including desktops, printers, and other equipment.Key Responsibilities:Support IT operations with attention to detail and proactivity.Develop and...
