Customer Operations Specialist

Description At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas. ABOUT THIS ROLE We are looking for a senior front-end developer with a strong background in software architecture, who is proficient in Vue.Js and has a passion for creating engaging and user-friendly web applications. OUR PRINCIPLES COMMITMENT - is the first step in our journey toward a best-in-class foreign exchange and cross-border payments experience. ACCOUNTABILITY – turning our words into action by holding ourselves accountable. RESPECT – is an act of humility, grounded in giving rather than receiving, fostering a respectful environment, which starts with leading by example. EVOLUTION – each day is a chance to grow, to adapt and to push our boundaries, starting every day with the drive to evolve, renew and rise to the next level. ROLES & RESPONSIBILITIES Connect & Achieve: You will contribute to the full software development lifecycle of the Xe Corporate Web application and supporting services. You will utilize your relevant experience and knowledge to drive technical design discussions and decisions. You will grab opportunities to inject your experience and knowledge to your teams decision making process. Collaborate with Product Owners, UX designers and architects to find the most appropriate solution or approach. And be part of a growing team which delights and excites millions of our customers. Team Player: You will be part of the team and mentor and support junior developers, including through pair-programming and code reviews. Actively participate in coding chapters and workshops. You will continually learn new skills and technology and work to a fortnightly cadence, with a focus on value delivery and continuous improvement. Passion for Learning: You are a passionate learner, who proactively develops and grows your understanding with a can-do attitude. POSITION REQUIREMENTS Experience developing web applications. Strong knowledge of TypeScript & JavaScript for writing clean and maintainable code. Solid knowledge of OOD & OOP. Good knowledge of software architecture and best practices. Strong understanding of HTML5, CSS3, and responsive web design principles. Experience with PostCSS/SASS or similar CSS technologies for styling and optimizing UI components. Understanding of UX/UI design principles and the ability to collaborate closely with designers to create visually appealing and intuitive interfaces. Familiarity with testing frameworks or libraries. At least four years of relevant experience. NICE TO HAVE Proficiency in Vue Experience using Vuex or Pinia for state management. Background in backend development with C#, Java, TypeScript or similar. Familiarity with writing unit tests using Vitest or Jest, and knowledge of e2e testing frameworks such as Playwright and Cypress. Understanding of JavaScript build tools and module bundlers like Vite/Rollup/Webpack. Experience with Storybook for component-driven development and UI documentation. Additional familiarity with UX/UI design principles and tools. Familiarity with Agile/Scrum methodologies and effective collaboration with other developers and stakeholders. PERKS & BENEFITS Annual salary increase review ESPP (Employee Stock Purchase Plan) 30 days vacation per year Comprehensive Insurance Coverage (Health, Oncological, Dental, and Life Insurance) No fee when using RIA service/wire transfers We want Xe to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organization that encourages diversity in all respects. At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed. #LI-Remote