Business Development Manager Brazil

3 semanas atrás

Rio de Janeiro, Rio de Janeiro, Brasil inDrive Tempo inteiro
Brazil, Rio de Janeiro
- Hybrid
- Full-time
- Principal
- We're expanding our operations in one of the most significant markets for inDrive, and opening the role of a Business Development (Operations) Manager who'll be responsible for the business growth in Brazil. Business Development Manager oversees whole business operations in the region aiming regional growth.
**Responsibilities**:
- Growing business in Brazil with main KPIs of the ride-hailing business of inDrive: Rides, GMV, NetRev by managing team of Business Operations & Drivers Acquisition;
- Monitoring and improving customer satisfaction metrics by addressing customer concerns and feedback;
- Supporting the development and execution of marketing strategies to build and strengthen the brand in the local market;
- Setting and achieving financial targets for the region. Optimizing costs and allocating resources effectively to ensure profitability;
- Coordinating interaction and processes between business and other departments;
- Controlling launching plan in the region;
- Coordinating the projects with GR/Legal departments;
- Hiring, managing, and developing the Business Operations team;
- Providing support in business and KPIs planning.
**Qualifications**:
- Fluent English and Portuguese;
- 5+ years experience in business operations/expansion/launching in Ride-Hailing, Delivery, and E-commerce fields are highly preferred;
- 2+ years of experience as a manager;
- Strategic leadership in project management:
- Planning and scheduling,
- Budgeting and Cost Control,
- Communication and Stakeholder Management,
- Leadership and team management abilities, including effective delegation and motivation;
- Advanced knowledge of analytical tools: Tableau, Google services, and other BI;
- Marketing research experience;
- Knowledge of digital marketing: planning, results evaluation, tools, and media planning;
- Long-term strategic vision - ability to understand consequences of actions for a long-term perspective business outcome;
- Operational Excellence;
- Cross-functional collaboration;
- Adaptability and flexibility;
- Availability for recurrent business trips.
**Conditions & Benefits**:
- Competitive compensation package including comprehensive medical and dental insurance coverage;
- Meal allowance;
- Embrace the opportunity to make an impact in a pivotal branch within the region, tackling significant business challenges while unlocking great potential for growth and impact;
- Opportunity for advancement and upward mobility within the organization, allowing for increased levels of responsibility and growth within the company;
- Partially or fully paid additional training courses, including English classes, and regular external and internal training.

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