IT Infrastructure Specialist
Há 3 dias
Technical Support Expert This role plays a pivotal part in ensuring the reliability, security and efficiency of our infrastructure. We are looking for an experienced professional who can spearhead improvement initiatives and provide innovative solutions. Main Responsibilities: Craft technical specifications, install, configure, support and manage various operating systems, access solutions, antivirus and specific applications. Manage storage, backup and server virtualization solutions. Work in administration and deployments of Microsoft, Linux, Vmware and Hyper-V Servers. Monitor the implementation of new services in the environment, aiming to assimilate new technologies. Maintain all environments managed, keeping them updated and configured in accordance with customer guidelines and best market practices. Monitor and test environmental continuity procedures, recording them. Develop and distribute software/configuration packages on a large scale. Install and maintain server hardware. Interact with manufacturers and service providers if necessary. Provide support to the service desk in incidents and problems in order to resolve issues that exceed the solution conditions in that area. Analyze the problems presented, opening problems in our system, aiming for their resolution. Analyze and research causes, solutions, technologies and costs involved in solving the problems encountered. Recommend environmental improvement solutions. Perform hands-on fixes, including installing and upgrading software, installing hardware, Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution. Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services. Lead, coordinate and participate in improvements as they relate to the on-site IT environment. Serves as an advocate for our information security management system. Assists customers to work efficiently within the ISMS framework. Test fixes to ensure problems have been adequately resolved. Perform post-resolution follow-ups to customer requests. Evaluate documented resolutions and analyze trends for ways to prevent future problems. Field incoming requests from customers via both telephone and email in a courteous manner. Build reports with customers. Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Prioritize and escalate problems (when required). Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the internet to aid in problem resolution. Understands the essential responsibilities of the position and works to continuously build and improve the skills necessary to be proficient in the role. Supports operates and maintains AV equipment for live meetings and events. Provides support and demonstrates expert knowledge for online webinar tools and applications.
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IT Infrastructure Support Specialist
2 semanas atrás
State of São Paulo, Brasil beBeeITsupport Tempo inteiroJob Title: IT Support Professional The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. They will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Required Skills and...
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Infrastructure Technology Systems Specialist
4 semanas atrás
State of São Paulo, Brasil beBeeTechnical Tempo inteiroJob Description We are seeking a dedicated and proactive IT Support Specialist to provide hands-on technical assistance for our infrastructure, users, and critical systems. Key Responsibilities: Provide on-site support for resolving technical issues related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and...
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IT Infrastructure Specialist
3 semanas atrás
São Paulo, Brasil beBeeComputer Tempo inteiroWe are seeking highly motivated professionals in Computer Science to join our team as IT Infrastructure Specialist . This is an exciting opportunity to begin a career in technology, gain hands‑on experience in IT operations, infrastructure, and support, and grow within a collaborative and dynamic environment. The ideal candidate will assist in maintaining...
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IT Specialist
2 semanas atrás
São Paulo, Brasil Tractian Tempo inteiroIT at TRACTIAN At Tractian, our IT team is the backbone of our operations, ensuring that every employee has the technology and support they need to do their best work. Our team collaborates to build and maintain a high end and robust environment of infrastructure, platforms and assets. What you'll do As an IT Specialist, you will be responsible to be the...
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It Infrastructure Specialist
3 semanas atrás
São Paulo, Brasil Bebeetechnical Tempo inteiroComputer Science Trainee As a Computer Science Trainee, you will gain hands‑on experience in IT operations, infrastructure and support. The role involves maintaining and supporting IT infrastructure, including hardware, software, and networks. You will provide technical support to internal users, troubleshoot issues, and document IT processes....
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Infrastructure Support Specialist
Há 4 dias
State of São Paulo, Brasil beBeeInfrastructuresupport Tempo inteiroJob Overview We are seeking a highly skilled and experienced technical professional to fill the role of Infrastructure Support Specialist . About the Role This position is responsible for ensuring the stability, security, and efficiency of our infrastructure. Key Responsibilities Infrastructure Management: Lead improvement initiatives and provide innovative...
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IT Infrastructure Specialist
4 semanas atrás
São Paulo, SP, Brasil beBeeTechnical Tempo inteiroComputer Science Trainee As a Computer Science Trainee, you will gain hands-on experience in IT operations, infrastructure, and support. The role involves maintaining and supporting IT infrastructure, including hardware, software, and networks. You will provide technical support to internal users, troubleshoot issues, and document IT processes. Maintaining...
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IT Infrastructure Specialist
Há 3 dias
São Paulo, Brasil beBeeNetwork Tempo inteiroJob Summary: You will work as a Network Professional responsible for testing and validating local products, driving procurement execution, and completing device purchases. You will collaborate with the headquarters IT architecture team and local service providers to complete the purchases, installation, configuration, and upgrade of network equipment and...
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IT Infrastructure Specialist
Há 3 dias
São Paulo, SP, Brasil beBeeNetwork Tempo inteiroJob Summary: You will work as a Network Professional responsible for testing and validating local products, driving procurement execution, and completing device purchases. You will collaborate with the headquarters IT architecture team and local service providers to complete the purchases, installation, configuration, and upgrade of network equipment and...
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IT Infrastructure Specialist
Há 3 dias
São Paulo, Brasil beBeeInfrastructure Tempo inteiroJob Description We are a critical component of a leading technology enterprise's infrastructure strategy, responsible for ensuring the highly efficient, stable, and secure operation of our operational environment. Our Core Focus: End-to-End Reliability: We provide comprehensive stability assurance, focusing on mitigating risks and ensuring business...
