2nd Line Support Analyst

2 semanas atrás

São Paulo, São Paulo, Brasil Descartes Tempo inteiro
**Descartes Unites the People and Technology that Move the World**
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they're needed, when they're needed.
**We're growing fast and invite you to join our amazing team.**
We are currently looking for a Systems Support Analyst.
Mandatory Requirements:
Conversational English;
Office Package Domain + Internet + Windows;
Domain of Android environments on various devices;
Resolution of problem situations;
Communication, negotiation and presentation techniques;
Responsibility and initiative to act autonomously;
Notions of Corporate Policy;
Experience in actions involving emotional intelligence.
Knowledge in Oracle SQL, AWS, Azure cloud
Minimum 1 year experience
What we offer:
Day off
Flash power card
Health insurance
Dental Plan
Life insurance
Remote Work / Home Office
Educational Aid
Welcome Kit
Childcare assistance
Referral Bonus
**Join Us**
As we scale, we're looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We're entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

  • 2nd Line Support Analyst

    Há 6 dias

    São Paulo, São Paulo, Brasil Descartes Systems Group Tempo inteiro

    Overview 2nd Line Support Analyst role at Descartes Systems Group. You will be playing a key role in supporting GreenMile solutions to customers both domestically and internationally, as well as supporting the implementation team in their software implementation project. Responsibilities Answering support calls, emails, and texts from GreenMile, and work...

  • 2nd Line Support Analyst

    Há 7 dias

    São Paulo, São Paulo, Brasil Descartes Systems Group Tempo inteiro

    Overview2nd Line Support Analyst role at Descartes Systems Group. You will be playing a key role in supporting GreenMile solutions to customers both domestically and internationally, as well as supporting the implementation team in their software implementation project.ResponsibilitiesAnswering support calls, emails, and texts from GreenMile, and work...

  • Sales Support Analyst

    1 semana atrás

    São Paulo, São Paulo, Brasil Ocean Network Express Latin America Tempo inteiro

    Shape your future as a magentianPosition: Sales Support | Junior AnalystMain responsibilities and assignments:Build consistent relationships (internal & external customers). Participate actively on the sales process together with Sales Executive. Support all customer's requests in line with ONE policy, values and commercial agreements. Assist

  • Sales Support Analyst

    1 semana atrás

    São Paulo, São Paulo, Brasil Ocean Network Express Latin America Tempo inteiro

    Shape your future as a magentian Position: Sales Support | Junior Analyst Main responsibilities and assignments: Build consistent relationships (internal & external customers). Participate actively on the sales process together with Sales Executive. Support all customer's requests in line with ONE policy, values and commercial agreements. Assist the...

  • Junior Support Analyst

    1 semana atrás

    São Paulo, São Paulo, Brasil LexisNexis Risk Solutions Tempo inteiro

    Customer Service & OperationsJunior Support Analyst As a TSS, you will be the escalation point for advanced technical issues and escalated customer service issues. You will serve as Tier 2 support for the Technical Support Analysts (TSA) and the Technical

  • Junior Support Analyst

    1 semana atrás

    São Paulo, São Paulo, Brasil RELX Tempo inteiro

    Join to apply for the Junior Support Analyst role at RELX . As a TSS, you will be the escalation point for advanced technical issues and escalated customer service issues. You will support the Technical Support Analysts (TSA) and Technical

  • Support Analyst

    1 semana atrás

    São Paulo, São Paulo, Brasil Cognizant Tempo inteiro

    **Support Analyst L3****Who We Are****What You'll Do**As a Support Analyst L3, you will work directly with qualified teams, with the aim of achieving good results and improvements through the service and support offered.**Key Responsibilities**- Strong UNIX env with experience regular expressions, file management, scripting (Shell, Perl, Python).- Incident...

  • Support Analyst

    2 semanas atrás

    São Paulo, São Paulo, Brasil Cognizant Tempo inteiro

    **Job Title**Support Analyst**Who We Are****Job Summary**As a Support Analyst in Transportation Management you will leverage your expertise in database management ASP.NET MVC Framework and Javascript to support and enhancement our systems. You will work in a hybrid model collaborating with teams to ensure efficient data handling and security. Your role will...

  • Trading Support Analyst

    1 semana atrás

    São Paulo, São Paulo, Brasil ION Tempo inteiro

    Join to apply for the Trading Support Analyst role at ION Join to apply for the Trading Support Analyst role at ION Get AI-powered advice on this job and more exclusive features. The RoleFidessa's Trading Support Analysts provide functional support for all customer requests across Fidessa's multi-asset product range. This opening has specific focus...

  • Application Support Analyst

    Há 5 dias

    São Paulo, São Paulo, Brasil Omp Tempo inteiro

    As an Application Support Analyst, you **solve customer tickets** that come in via your first-line colleagues.As a specialist in a specific area of our planning solution, you address problems that require more technical knowledge.You are responsible for:- Making your customers' day by **providing solutions** for the challenging problems they experience.-...