Technical Author

Overview Technical Author (multiple roles and seniority levels) at Canonical. Fully remote roles available globally. This is your chance to be part of a standard of excellence in technical documentation and documentation practice. We are building documentation capacity at scale and have dozens of positions available for products and teams across the organisation, at all levels from Graduate to Senior Staff. All applications and candidates are handled through this entry-point. We will discuss seniority levels, suitable teams and more later in the process to place you in the most suitable role. Responsibilities Create, maintain and improve software documentation Work with engineering team members to help them make effective documentation contributions Influence the development of the product as an expert user with important opinions about function and design Engage with user communities to ensure documentation meets their needs Encourage and support community engagement in and contribution to documentation Help standardise the structure, presentation, style and language of content across products Collaborate with documentation peers to advance the state of the art in documentation at Canonical Challenge and advance documentation understanding and best-practice as part of a disciplinary team What we are looking for Cares deeply about functional written communication Is a technical writer with a programmer's mindset, or a programmer with a record of producing excellent documentation Has a record of community engagement in open-source software, documentation, research or other disciplines Is sympathetic to the needs and challenges of open-source software and its communities Demonstrates technical curiosity and fascination with software technology and its challenges Has demonstrable documentation skills, insight and enthusiasm Has experience of software development contexts; familiar with Linux, command line, deployment, system operations, and infrastructure management, Git, documentation markup languages Has excellent written and verbal communication skills Holds a BSc/BA degree or equivalent Is able to travel twice a year for up to two weeks for events Nice-to-have skills Deep technical domain knowledge Open-source community leadership and management User-experience, interaction or visual design What we offer you Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, we are changing the world of software. We recruit on a global basis and set a high standard for people joining the company. Most colleagues have worked from home since 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Location These are fully remote roles, open to candidates across the globe. Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries: Software Development Referrals increase your chances of interviewing at Canonical by 2x Get notified about new Technical Author jobs in Porto Alegre, Rio Grande do Sul, Brazil. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr