Technical Author

OverviewTechnical Author (multiple roles and seniority levels) at Canonical.Fully remote roles available globally.This is your chance to be part of a standard of excellence in technical documentation and documentation practice.We are building documentation capacity at scale and have dozens of positions available for products and teams across the organisation, at all levels from Graduate to Senior Staff.All applications and candidates are handled through this entry-point.We will discuss seniority levels, suitable teams and more later in the process to place you in the most suitable role.ResponsibilitiesCreate, maintain and improve software documentationWork with engineering team members to help them make effective documentation contributionsInfluence the development of the product as an expert user with important opinions about function and designEngage with user communities to ensure documentation meets their needsEncourage and support community engagement in and contribution to documentationHelp standardise the structure, presentation, style and language of content across productsCollaborate with documentation peers to advance the state of the art in documentation at CanonicalChallenge and advance documentation understanding and best-practice as part of a disciplinary teamWhat we are looking forCares deeply about functional written communicationIs a technical writer with a programmer's mindset, or a programmer with a record of producing excellent documentationHas a record of community engagement in open-source software, documentation, research or other disciplinesIs sympathetic to the needs and challenges of open-source software and its communitiesDemonstrates technical curiosity and fascination with software technology and its challengesHas demonstrable documentation skills, insight and enthusiasmHas experience of software development contexts; familiar with Linux, command line, deployment, system operations, and infrastructure management, Git, documentation markup languagesHas excellent written and verbal communication skillsHolds a BSc/BA degree or equivalentIs able to travel twice a year for up to two weeks for eventsNice-to-have skillsDeep technical domain knowledgeOpen-source community leadership and managementUser-experience, interaction or visual designWhat we offer youDistributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass and travel upgrades for long-haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source.As the company that publishes Ubuntu, we are changing the world of software.We recruit on a global basis and set a high standard for people joining the company.Most colleagues have worked from home since ****.Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employer.We are proud to foster a workplace free from discrimination.Diversity of experience, perspectives, and background create a better work environment and better products.Whatever your identity, we will give your application fair consideration.LocationThese are fully remote roles, open to candidates across the globe.Seniority levelEntry levelEmployment typeFull-timeJob functionMarketing, Public Relations, and Writing/EditingIndustries: Software DevelopmentReferrals increase your chances of interviewing at Canonical by 2xGet notified about new Technical Author jobs in Porto Alegre, Rio Grande do Sul, Brazil.We're unlocking community knowledge in a new way.Experts add insights directly into each article, started with the help of AI.#J-*****-Ljbffr