
Aps Sr Analyst
3 semanas atrás
Support to End-Users Applications in Staging Environments
Act in conjunction with Infrastructure and Service-Desk to
keep the Production environment safe and stable
Business relationship with internal stakeholders and Support Vendors relationship management
Collect, assess and design business requirements into IT specifications
Create, keep accurate and publish IT Key Performance
Indicators(KPI) such as: Total vs open Tickets, Projects Status, Number of Critical Bugs
Disaster Recovery TO and RPO
Support and formalize governance controls and monitoring in adherence to the IT Governance policies and standards
Follow, review and improve local procedures;
Support both Internal & External Audits and Committees;
Deployment of solutions in staging and production environments
**Requirements**:
Higher Education
Advanced English
Strong knowledge on Payments and Cash Management processes (end to end, considering boleto issuance)
Experience in user support and incident management
Strong analytical capacity to understand issues and propose viable solutions
Familiarity with SQL and Oracle databases, integration platforms, windows server, file exchange platforms
Previous experience in Production support
Experience in Payments, Cash and Liquidity Mgmt. It is desired to have worked with IT vendor solutions SGR collection (Sinqia),Matera RF/CC (Matera), JD SPB and JD NPC
“BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status."
**PRIMARY LOCATION**
**BR-SP-São Paulo**
**JOB TYPE**
**Convencional**
**JOB**
**INFORMATION TECHNOLOGY**
**SCHEDULE**
**Tempo Inteiro**
**REFERENCE**
**BRA **
**APPLY**
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- (REF: BRA )***
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