Senior Operations Analyst
Há 24 horas
Join to apply for the Senior Operations Analyst role at 99 . About The Company If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey. We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay). Since 2018, we have been part of DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and more. About The Team/Role We are looking for a customer‑centric operations analyst to join us on the Operations team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth. In this role, you will work on cross‑functional strategic projects and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. You will have the opportunity to improve both your technical and business skills through industry experience that will contribute to your professional development. Responsibilities Creating SQL queries to help analyze business metrics. Doing A/B Tests regarding Marketplace metrics and assisting the teams in decision-making. Acting as a focal point for projects related to improving our Product solutions. Aligning all points related to these projects with other areas (Marketing, Legal, Operations, Product, Research, Safety, and others). Organizing all project information and transparently communicating developments and results to other teams in the company. Qualifications SQL skills. Analytical skills. Academic background in Business Administration, Economics, Engineering, or related areas (preferred). Advanced English. Benefits We create user value: We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient. We are data‑driven: We are strong believers in making informed decisions, that’s why we are data‑driven. Win‑win Collaboration: Success is a team sport. When we work to help our partners and colleagues win, we win, too. Integrity: Integrity is at the very core of our business. Growth: We always strive to do better. Diversity & Inclusion: Diversity is one of our biggest strengths. We practice inclusion, plurality, and respect. We count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups. This position is open to everyone, including pregnant people and people with disabilities (PwD). Position Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Management and Manufacturing Industries: Software Development #J-18808-Ljbffr
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Senior Operations Analyst
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Manaus, Brasil BairesDev Tempo inteiroBairesDev is proud to be one of the fastest-growing companies in Latin America and a welcoming, highly rated employer (Glassdoor Employee Score: 4.3). With more than 3500 employees in 27 countries and world-class clients from start-ups to Fortune 500 companies, we’re only as strong as the multicultural teams at the heart of our business. BairesDev runs on...
