Senior Operations Analyst

4 semanas atrás

Manaus, Brasil DiDi Chuxing Tempo inteiro

At DiDi Global Inc., we empower millions of people daily with mobility and digital payment solutions. Since 2018, our innovative tech platform has served more than 12 countries, focusing on sustainability, safety, AI, and financial markets. About the team/role We are looking for a customer‑centric operations analyst to join our Operations team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth. In this role, you will work on cross‑functional strategic projects and will be responsible for supporting data analyses that help shape our business strategy, creating hypotheses, testing them, and developing solutions to improve our growth. In this role, you'll be… Creating SQL queries to help analyze business metrics; Doing A/B tests regarding Marketplace metrics and assisting the teams in decision‑making; Acting as a focal point for projects related to improving our Product solutions; Aligning all points related to these projects with other areas (Marketing, Legal, Operations, Product, Research, Safety, and others); Organizing all project information and transparently communicating developments and results to other teams in the company. We’re eager to be in touch because you have… Analytical skills; Academic background in Business Administration, Economics, Engineering, or related areas (preferred); Advanced English proficiency. You'll love working at DiDi because… We create user value and strive to always deliver new experiences that are safe, pleasant, and efficient. We are data‑driven, making informed decisions by deeply analyzing valuable metrics. Win‑win collaboration: success is a team sport and we communicate with candor to execute with excellence. Integrity is at the core of our business—we speak our mind honestly and listen to one another. Growth: we continuously strive to do better, learn from mistakes, and help each other grow. Diversity and inclusion: we celebrate differences, provide equal opportunities, and count on our dedicated diversity groups. Diversity & Inclusion We practice inclusion, plurality, and respect. We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD). Our diversity initiatives involve the Diversity Committee and various groups such as 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. #J-18808-Ljbffr

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