Quality Assurance and Support Specialist

Há 20 horas

Belo Horizonte, Brasil Woodgrove Technology Inc. Tempo inteiro

**About Us**:We are a leading provider of energy efficient, innovative equipment, instrumentation, and process control systems to the global mining industry. With companies in Brazil, Chile, Mexico, and South Africa, Woodgrove has built a reputation based on quality, performance, and safety. The company is entrepreneurial, dynamic and our team are driven to succeed. We are looking for like-minded individuals that want to be part of a transformational business.**Role Summary**:**Essential Responsibilities**:- Build and execute functional, performance, and security tests.- Perform software installations (Virtual Machines, OS, PC Configurations, etc.).- Identify, troubleshoot, and resolve network, software, and hardware issues.- Define and maintain testing frameworks.- Document test results and highlight areas requiring additional testing.- Report any software deficiencies to the team.- Identify and analyze the root causes of performance breakdowns and recommend solutions.- Perform procedural and manual testing of systems and processes.- Develop and execute automated test scripts.- Develop and maintain technical documentation, training materials, and testing documentation.- Provide technical training to customers and colleagues.- Perform regular audits to ensure security practices are compliant with company and industry standards.- Stay updated with the latest threats, vulnerabilities, and protective measures in cybersecurity.**Qualifications/Requirements**:- Education: Degree in Computer Science or related field.- Experience in protocol development and quality assurance required.- Create test plans, test cases, and implement software test scripts.- Perform manual and automated software testing using software testing tools.- Configure system environment to initialize the tests.- Perform unit, functional, usability, performance, smoke, regression, and database testing, among others.- Identify errors encountered during software test runs.- Analyze and report evidence of errors in the company's management tool.- Track software defects propose solutions and ensure that the team fix the issues.- Perform release testing as part of development sprints.- Ability to code in C# to prepare automated tests is a bonus.We are proud to support the full inclusion of persons with disabilities and are committed to ensuring the workplace is free from discrimination. During our hiring process, if a selected job applicant requests accommodation, we will consult with the individual and provide or arrange for the appropriate accommodation considering the applicant’s disability-related needs.**Job Types**: Full-time, PermanentAbility to commute/relocate:- Belo Horizonte - MG : Reliably commute or planning to relocate before starting work (required)Application Question(s):- Are you comfortable working in an onsite setting?- Did you attached your resume in English?**Experience**:- Quality assurance: 3 years (preferred)- manual testing: 3 years (preferred)**Language**:- English (required)

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