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Quality Assurance and Support Specialist

2 semanas atrás

Belo Horizonte, Brasil Woodgrove Technology Inc. Tempo inteiro

**About Us**:
We are a leading provider of energy efficient, innovative equipment, instrumentation, and process control systems to the global mining industry. With companies in Brazil, Chile, Mexico, and South Africa, Woodgrove has built a reputation based on quality, performance, and safety. The company is entrepreneurial, dynamic and our team are driven to succeed. We are looking for like-minded individuals that want to be part of a transformational business.

**Role Summary**:
**Essential Responsibilities**:

- Build and execute functional, performance, and security tests.
- Perform software installations (Virtual Machines, OS, PC Configurations, etc.).
- Identify, troubleshoot, and resolve network, software, and hardware issues.
- Define and maintain testing frameworks.
- Document test results and highlight areas requiring additional testing.
- Report any software deficiencies to the team.
- Identify and analyze the root causes of performance breakdowns and recommend solutions.
- Perform procedural and manual testing of systems and processes.
- Develop and execute automated test scripts.
- Develop and maintain technical documentation, training materials, and testing documentation.
- Provide technical training to customers and colleagues.
- Perform regular audits to ensure security practices are compliant with company and industry standards.
- Stay updated with the latest threats, vulnerabilities, and protective measures in cybersecurity.

**Qualifications/Requirements**:

- Education: Degree in Computer Science or related field.
- Experience in protocol development and quality assurance required.
- Create test plans, test cases, and implement software test scripts.
- Perform manual and automated software testing using software testing tools.
- Configure system environment to initialize the tests.
- Perform unit, functional, usability, performance, smoke, regression, and database testing, among others.
- Identify errors encountered during software test runs.
- Analyze and report evidence of errors in the company's management tool.
- Track software defects propose solutions and ensure that the team fix the issues.
- Perform release testing as part of development sprints.
- Ability to code in C# to prepare automated tests is a bonus.

We are proud to support the full inclusion of persons with disabilities and are committed to ensuring the workplace is free from discrimination. During our hiring process, if a selected job applicant requests accommodation, we will consult with the individual and provide or arrange for the appropriate accommodation considering the applicant’s disability-related needs.

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Belo Horizonte - MG 30380-403: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you comfortable working in an onsite setting?
- Did you attached your resume in English?

**Experience**:

- Quality assurance: 3 years (preferred)
- manual testing: 3 years (preferred)

**Language**:

- English (required)