Program Manager

2 semanas atrás

São Paulo, Brasil GM Financial International Operations Tempo inteiro
GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and national requirements in local markets. Latin American country operations include Brazil, Chile, Colombia, Mexico, and Peru.
- Identifies and assembles the appropriate blend of resources to meet project/program needs and requirements.
- Fosters and champions an environment that promotes trust, self-development, continuous improvement, innovation and quality outcomes.
- Ensures a consistent level of quality, accuracy, compliance to GPPM standards, state and federal regulations, and internal controls.
- Leads the development of program requirements and scope; establishes appropriate metrics for measuring successful delivery of the projects/programs.
- Engages with project and product teams, business partners and stakeholders frequently on the status of key initiatives with respect to scope, schedule, cost, and resources; presents RAID logs and roadmaps to resolve or mitigate project issues or risks.
- Coaches and counsels members of cross-functional teams to accomplish project/program goals, meet deadlines, and resolve technical/operational issues.
- Administers the project change process when needed, formulating contingency plans to address schedule revisions, risks, costs, and scope. Ensures stakeholder alignment when addressing and implementing changes to the program / process.
- Maintains awareness of industry trends, practices, techniques and emerging technologies related to the project management discipline.
- Provides leadership to align and support global Program/Project Management community by identifying and sharing best practices and by supporting continuous improvement of internal processes and procedures.
- Supports onboarding new team members as needed through coaching and by providing job shadowing opportunities. Helps ensure new team members understanding of the goal and objectives of work assignments to support program/project initiatives.
- Facilitates the establishment of project/program requirements, scope, and metrics.
- Monitors all project/program economics including costs, staffing requirements, resources, and risks.
- Reports on these and other activities related to the project/program and meets with business partners and senior leadership to review.
- Captures and distributes meeting minutes highlighting decisions, action items, issues, risks, and key discussion topics as needed.
- Ability to evaluate problems and issues quickly and to make recommendations for courses of action
- Lean Program Management
- Stakeholder management
- Strong organization and communication
- Risk assessment and mitigation
- Ability to make data-driven decisions
- Strategic planning and program scheduling
- Financial modeling and budgeting
- Lean thinking and waste elimination techniques
- AI copilot and Cloud
- OKR / OGSM / Outcome Base Roadmaps
- Value Stream Mapping
- Resource management
- Proficient English skills are required for this role

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