Program Manager

Overview

Join to apply for the Program Manager role at Community Services Group - CSG

The Program Manager provides leadership and program oversight in the supervision of intellectual and developmental disability (IDD) Community Homes, Community Participation Support Services, Community-Based or LifeSharing services. They are responsible for communicating and fostering company values and philosophies as well as general program management. The Program Manager is directly supervised by the Program Director. This position is part of our Adult IDD Community Home Services.

About Our IDD Community Home Services

Our IDD Community Home Services are able to support people at many different levels, including complex medical needs. Those in this program make a home and root their lives in the community. On site staff provide support and supervision, individualized to the needs and abilities of each person. At every level of care, each person is able to grow their life and pursue their goals from the comfort and safety of their home in the community. Working with those we serve, their family members and other providers, our team helps each person to identify meaningful and life fulfilling goals and supports them in taking each step towards realizing and achieving them.

Orientation and Professional Success

CSG's IDD Services is excited to offer a 2 week paid orientation for this position. Orientation includes the necessary foundational training needed before providing services in the programs and sets you up for a successful career at CSG. Orientation is held in-person at our Bethlehem office. Mileage reimbursement is provided for orientation related travel. CSG provides opportunities for skill development, career advancement opportunities, and mentorship, empowering team members to chart their own unique path to success.

Wage Information

Base Rate $23.67/hr. with increase possible based on relevant IDD experience.

Responsibilities

• Supervises Program Supervisors, monitors and evaluates employee performance according to company performance management policies and procedures.
• Collaborates and cooperates with the hiring specialist in interviewing, hiring, orienting, and training supervisors and direct support staff.
• Directs and ensures effectiveness of program's daily operations.
• Ensures the health, safety and welfare of the individuals within the program.
• Provides training and oversight related to the program's Incident Management.
• Provides training, including Medication Administration Training, as required.
• Supports Program Supervisors in managing coverage in the homes.
• Participates in the company's on-call system. (Community Homes and Community-Based Program Managers only)
• Enhances quality of the individuals' lives by promoting inclusion, recovery and integration into the community.
• Facilitates regular staff meetings and ensures communication with and from company management.
• Ensures implementation of individual program and behavioral plans and activities.
• Oversees the maintenance and completion of documentation required by the company, state or federal regulations, etc.
• Transports individuals in personal or company vehicles for meetings, appointments or community activities.
• Serves as an active member of the service team in the coordination of services.
• Accounts for the management of program budgets, petty cash and the oversight of the financial transactions of the individuals.
• Oversees and maintains records pertaining to inventory, both for company owned property and possessions belonging to individuals, as applicable to the program.
• Performs job responsibilities of the Program Supervisors directly when required.

Qualifications

This position requires one of the following combinations of education and experience:

• Master's degree from an accredited college or university, 1 year experience working directly with persons with intellectual and/or developmental disability (IDD) and 1 year supervisory experience.
• A bachelor's degree from an accredited college or university, 2 years of experience working directly with persons with IDD and 1 year supervisory experience.
• An associate's degree or 60 credit hours from an accredited college or university, 4 years of experience working directly with persons with IDD and 1 year supervisory experience (except in the ICF/MR setting).
• High school diploma or equivalency, 6 years of work experience working directly with persons with IDD and 1 year supervisory experience (except in the ICF/MR setting).

Additional Requirements

• Must have a valid driver's license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individuals to appointments.
• Must be able to work flexible hours.

CSG Offers Superior Perks & Benefits

• Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.
• Generous Paid Time Off & Other Paid Leave
• Extensive Paid Training
• Career Development Opportunities
• Flexible Pay Options through myFlexPay
• Family Medical and Parental Leave
• Flexible spending accounts for medical & dependent care
• Traditional or Roth 401K Plans with up to 4% employer match
• Employee Assistance Program (EAP)
• Life Insurance
• Wellness Reimbursement
• Tuition Assistance
• Mentor/Mentee Opportunities

Health Insurance & Benefits availability will vary.

Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.

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