Sr Five9 Engineer
Há 2 dias
Location:Remote within BrazilType:Contractor Compensation:$3,500 USD / month (Before taxes)About Us:Value2Biz is committed to delivering seamless customer engagement solutions through cutting-edge technology and innovation. We’re seeking a highly skilledSenior Five9 Engineerwith extensive experience in designing and implementing complex contact center workflows, IVRs, and scripting for multi-site deployments.Key Responsibilities: Design, implement, and optimize large-scale Five9 workflows, including custom IVRs and scripts tailored to unique business requirements. Lead the technical deployment of multi-contact center systems, ensuring high performance, scalability, and reliability. Collaborate closely with cross-functional teams (Operations, IT, Customer Support) to identify and address business needs. Maintain compliance with E911 regulations while implementing solutions for emergency response systems. Diagnose and resolve technical issues related to Five9 platform performance or configuration. Provide mentorship and training to junior engineers, sharing best practices and advanced troubleshooting techniques.Requirements: 3+ years of experienceworking with Five9, including configuring workflows, IVRs, and custom scripts. Proven track record of successful implementations formulti-contact center deployments. Strong knowledge ofE911 emergency response systems. Experience working with RedSky would be a plus Hands-on experience with system integrations (e.g., CRM platforms, third-party APIs). Exceptional problem-solving skills and ability to manage multiple projects simultaneously. Excellent communication skills to work effectively across diverse teams and stakeholders.Preferred Skills: Experience with cloud environments and infrastructure design. Familiarity with VoIP, SIP protocols, and telecommunications systems. Certification in Five9 technologies or equivalent. Medical/hospital. CRM/Epic Experience. Verint/WVM/WFO experience. IVA experience. Outbound dialing experience a big plus
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Senior Contact Center Systems Engineer
Há 10 horas
Brasília, Brasil beBeeEngineer Tempo inteiroJob Description We are seeking a skilled engineer to design and implement complex contact center workflows, IVRs, and scripting for multi-site deployments. Responsibilities Design and implement large-scale Five9 workflows, including custom IVRs and scripts tailored to unique business requirements. Lead the technical deployment of multi-contact center...
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Site reliability engineer sr
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Brasília, Brasil Mercado Eletrônico Tempo inteiroO Mercado Eletrônico é líder na América Latina em soluções de gestão de compras B2 B. Suas tecnologias e serviços para as áreas de compras ajudam empresas a conquistarem mais economia, agilidade, governança e colaboração.Com escritórios no Brasil, Estados Unidos, México e Portugal, contabiliza mais de 1 milhão de fornecedores, 10 mil...
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Senior Software Engineer
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Brasília, Brasil Pride Global Tempo inteiroWe're Hiring: Sr. Engineer (React + UX/UI Knowledge)Remote (US-based, preferably EST) | 6-9 month contract (with possible extension) | Highly competitive USD compensation packageJoin our Site Reliability Engineering team and help improve internal web applications built by engineers, for engineers .We're looking for someone who can not only code clean,...
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Site Reliability Engineer Sr
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Brasília, Brasil Mercado Eletrônico Tempo inteiroO Mercado Eletrônico é líder na América Latina em soluções de gestão de compras B2B. Suas tecnologias e serviços para as áreas de compras ajudam empresas a conquistarem mais economia, agilidade, governança e colaboração. Com escritórios no Brasil, Estados Unidos, México e Portugal, contabiliza mais de 1 milhão de fornecedores, 10 mil...
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Brasília, Brasil Turbi Tempo inteiroE aí, tudo azul por aí?A Turbi é a locadora do futuro: 100% digital, movida a tecnologia, gente boa e paixão por transformar a forma como as pessoas se locomovem. A gente abre carro pelo app (sim, sem chave!) e acredita que inovação de verdade começa com um time engajado e com liberdade pra criar.Estamos procurando uma pessoa para a posição de...
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Sr. Data Engineer
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Brasília, Brasil XML International Tempo inteiroSr Data Engineer (São Paulo, Brazil) Become part of a community of experts in Information Digital Engineering (IDE), turning ideas into reality by embedding AI across the organization. From enhancing existing operations to accelerating the development of next-generation clean energy solutions, your impact will be transformative. The IDE team creates...
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Senior Quality Assurance Engineer
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Brasília, Brasil The Methodical Group Tempo inteiroSenior Software QA EngineerLocation: Brazil Fully RemoteReports To: Head of QA/ Engineering ManagerSetup: Consultancy/PJMust Have: English Resume and Professional level of English Communication SkillsAbout the RoleWe are looking for a detail-oriented Sr QA Engineer with strong experience in both automated and manual testing. This role is critical to ensuring...
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Senior Software Engineer
1 semana atrás
Brasília, Brasil Pride Global Tempo inteiroWe're Hiring: Sr. Engineer (React + UX/UI Knowledge)Remote (US-based, preferably EST) | 6-9 month contract (with possible extension) | Highly competitive USD compensation packageJoin our Site Reliability Engineering team and help improve internal web applications built by engineers, for engineers .We're looking for someone who can not only code clean,...
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Sr. Data Engineer
2 semanas atrás
Brasília, Brasil Tecla Tempo inteiro*Native/Bilingual English is required for this role (read/written/spoken)Please upload your CV Resume in English.Monthly salary: $4,000 - $5,000 USDOur partner is looking for a hands-on and entrepreneurial Data Engineer to build and own the data infrastructure across their growing portfolio of minor league teams. In this role, you will be responsible for...
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Administrador de Sistemas Operacionais Sr
1 semana atrás
Brasília, Brasil Qintess Tempo inteiroO mundo é ágil e nos cobra agilidade! Acreditamos que a inovação é, antes de tudo, uma atitude. Decidir, surpreender, testar e implantar novas realidades e redefinir o futuro. Queremos criar ideias que transformem pessoas e, assim, impulsionar as pessoas a transformar o mundo. Como conquistamos esta transformação: Provocando a mudança da...
