Senior Contact Center Systems Engineer
Há 9 horas
Job Description We are seeking a skilled engineer to design and implement complex contact center workflows, IVRs, and scripting for multi-site deployments. Responsibilities Design and implement large-scale Five9 workflows, including custom IVRs and scripts tailored to unique business requirements. Lead the technical deployment of multi-contact center systems, ensuring high performance, scalability, and reliability. Collaborate closely with cross-functional teams (Operations, IT, Customer Support) to identify and address business needs. Maintain compliance with E911 regulations while implementing solutions for emergency response systems. Diagnose and resolve technical issues related to Five9 platform performance or configuration. Provide mentorship and training to junior engineers, sharing best practices and advanced troubleshooting techniques. Requirements 3+ years of experience working with Five9, including configuring workflows, IVRs, and custom scripts. Proven track record of successful implementations for multi-contact center deployments. Strong knowledge of E911 emergency response systems. Experience working with RedSky would be a plus. Hands-on experience with system integrations (e.g., CRM platforms, third-party APIs). Exceptional problem-solving skills and ability to manage multiple projects simultaneously. Excellent communication skills to work effectively across diverse teams and stakeholders.
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Senior full stack engineer
1 semana atrás
Brasília, Brasil Smarter Contact Tempo inteiroAbout us:Smarter Contact is the #1 messaging platform for real estate professionals in the U. S. Our Saa S product powers millions of conversations to close more deals through smart SMS, voice, and automation.We’re a fast-growing Saa S company, leading the market and scaling fast — andwe’re looking for a seasoned Full Stack engineerto join our...
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Senior Full Stack Engineer
4 semanas atrás
Brasília, DF, Brasil Smarter Contact Tempo inteiroAbout us: Smarter Contact is the #1 messaging platform for real estate professionals in the U.S. Our SaaS product powers millions of conversations to close more deals through smart SMS, voice, and automation. We're a fast-growing SaaS company, leading the market and scaling fast — and we're looking for a seasoned Full Stack engineer to join our...
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Senior Full Stack Engineer
1 semana atrás
Brasília, Brasil Sky Systems, Inc. (SkySys) Tempo inteiroRole: Senior Full Stack Engineer Position Type: Full-Time Contract (40hrs/week) Contract Duration: Long Term Work Hours: US Time Work Schedule: 8 hours/day (Mon-Fri) Location: 100% Remote We’re looking for a Senior Full Stack Engineer (Backend Focused) to design, develop, and scale backend systems and APIs using Node.Js, TypeScript, PHP, and AWS...
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Senior Software Engineer
2 semanas atrás
Brasília, Brasil GeorgiaTEK Systems Inc. Tempo inteiroSenior Software Engineer (Golang) 📍 Location: Remote (Brazil) 👤 Experience: 8+ years overall 💼 Engagement: ContractorAbout the RoleWe are seeking an experienced Senior Software Engineer with strong expertise in Golang, Node.Js, and React to develop and enhance high-performance, scalable backend services.
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Sr Five9 Engineer
Há 2 dias
Brasília, Brasil Value2Biz Tempo inteiroLocation:Remote within BrazilType:Contractor Compensation:$3,500 USD / month (Before taxes)About Us:Value2Biz is committed to delivering seamless customer engagement solutions through cutting-edge technology and innovation. We’re seeking a highly skilledSenior Five9 Engineerwith extensive experience in designing and implementing complex contact center...
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Developer tools fullstack engineer
4 semanas atrás
Brasília, Brasil Smarter Contact Tempo inteiroAbout us:Smarter Contact is the #1 messaging platform for real estate professionals in the U. S. Our Saa S product powers millions of conversations to close more deals through smart SMS, voice, and automation.We’re a fast-growing Saa S with serious traction — and now we’re hiring an experiencedFull Stack Engineer to build the internal systems, dev...
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Backend System Engineer
Há 9 horas
Brasília, Brasil beBeebackend Tempo inteiroJob Summary We are seeking a seasoned Backend System Engineer to join our team and contribute to the design, implementation, maintenance, improvement, and documentation of backend systems for ML/LLM features using Python and FastAPI. This is an excellent opportunity to collaborate with data scientists and ML engineers to develop robust and scalable...
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Developer Tools Fullstack Engineer
4 semanas atrás
Brasília, DF, Brasil Smarter Contact Tempo inteiroAbout us: Smarter Contact is the #1 messaging platform for real estate professionals in the U.S. Our SaaS product powers millions of conversations to close more deals through smart SMS, voice, and automation. We're a fast-growing SaaS with serious traction — and now we're hiring an experienced Full Stack Engineer to build the internal systems, dev tools,...
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Ps systems engineer
2 semanas atrás
Brasília, Brasil Bradford Jacobs Tempo inteiroBradford Jacobs has partnered with an award-winning Technology Solution Provider dedicated to protecting and empowering organizations across the central U. S. They deliver innovative, business-aligned solutions in cybersecurity, cloud, infrastructure, Microsoft, Salesforce, and support services.As a Systems Engineer, you’ll play a key role in designing,...
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Senior Backend Engineer
2 semanas atrás
Brasília, Brasil Foldspace AI Tempo inteiroJob Title: Senior Backend Engineer Location: Remote (LATAM) Type: Full-time Reports to: CTO About Foldspace AI Foldspace AI is reimagining how users interact with software. We embed a real-time AI agent directly into SaaS applications—not just to chat, but to act. Our agent understands user behavior, triggers features, and renders UI components...