Concur Integration Business Process Consultant

**We help the world run better**
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**Job Overview**:
**About the team**:
The SAP Concur Business Process Consultant will be part of the SAP Concur Data Integration Services team, responsible for delivering multiple cloud-based, revenue-generating, services to SAP Concur customers. The team focuses mostly on integrations with third party software, allowing SAP Concur to communicate with non-SAP software.
**Responsibilities as an Integration Consultant will include, but are not limited to, the following**:
- Lead assigned data integration projects from initial contact to project close and transition to support according to SAP Concur project methodology;
- Manage customer's expectations (internal and external) with regards to project objectives, deliverables, timeframes, etc. by understanding the key business drivers and their prioritization;
- Utilize technical skills to support customer's testing efforts and troubleshooting connectivity, data transformation and posting issues;
- Ensure completion of deliverables, managing schedules, meeting milestones, delivering within budget and committed project deadlines;
- Build relationships with SAP Concur's 3rd party partners to ensure seamless and successful integrations;
- Work on consulting and support cases from the data integration queue through to resolution and/or escalation to R&D;
- Maintain knowledge of 3rd party tools (e.g. Kibana, etc);
- Consistently communicate project status with the SAP Concur project manager and/or customer by means of status reports and status calls (as applicable);
- Develop and maintain knowledge of SAP Concur's functional and technical product knowledge, implementation practices and methodologies;
- Be aware of, and comply with, all corporate policies (e.g. data security, compliance, audit, etc).
**Qualifications**
**Education, Experience & Training required**:
- Previous experience with technical project management, technical support, consulting and/or software implementation experience;
- Basic programming knowledge and SQL skills is desirable;
- Experience with technical file manipulation (e.g., txt, csv, xls and xlsx files) is desirable;
- Experience with Financial Systems (e.g., ERP) is desirable.
**Job Specific Specialized Knowledge & Skills**: (in order of priorities)
- Exceptional written and verbal communication skills in English;
- Spanish written and verbal communication skills is a plus;
- Excellent presentation skills;
- Strong technical consulting skills;
- Analysis and troubleshooting skills;
- Project management skills;
- Strong organizational skills and ability to deliver on commitments;
- Proven ability to engage and interact with internal & external teams to resolve client issues;
- Ability to address and manage through ambiguous situations - assess situations, problem solve and make decisions.
**Bring out your best**
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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