Customer Success Specialist
3 semanas atrás
Joom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make e-commerce data easy to understand and efficient for all sellers. Joom Pulse is one of the key businesses of Joom, an international group of e-commerce companies that was founded in 2016 in Latvia. Joom also includes the following businesses: Joom Marketplace, a platform for shopping from all over the world; Onfy, a pharmaceutical marketplace in Germany, and JoomPro, a platform for cross-border wholesale trade. Joom’s offices are located in Latvia, China, Hong Kong, the USA, Germany, Brazil, and Portugal. Joom Group has its HQ in Lisbon, Portugal. We are looking for a proactive, customer-focused Customer Success Specialist to foster strong client relationships, enhance user satisfaction, and support seamless product adoption and retention. Responsibilities Develop and maintain strong client relationships, ensuring alignment with customer needs Provide fast & full answers to clients’ questions and support for their problems Keep customers informed on new features and best practices to enhance usage Monitor customer engagement and satisfaction to identify upsell and renewal opportunities Lead renewal processes and identify growth opportunities within customer accounts Ensure high retention rate by providing excellent customer success service & support Requirements 1+ years of experience in customer success management Fluency in Portuguese Advanced communication skills with ability to handle difficult client conversations, build client trust and understand client perspectives Ability to collect, structure, and filter clients’ feedback, and
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AI Specialist, Customer Success
3 semanas atrás
São Paulo, Brasil Zendesk Group Tempo inteiroAI Specialist, Customer Success page is loaded## AI Specialist, Customer Successremote type: In Officelocations: São Paulo, Braziltime type: Full timeposted on: Publié hierjob requisition id: R32129## Job DescriptionThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as...
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AI Specialist, Customer Success
3 semanas atrás
São Paulo, Brasil Zendesk, Inc. Tempo inteiroAI Specialist, Customer Success page is loaded## AI Specialist, Customer Successremote type: In Officelocations: São Paulo, Braziltime type: Full timeposted on: Posted 2 Days Agojob requisition id: R32129## Job DescriptionThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as...
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AI Specialist, Customer Success
2 semanas atrás
São Paulo, Brasil Zendesk Tempo inteiroJoin to apply for the AI Specialist, Customer Success role at Zendesk Job Description The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success is to ensure...
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AI Specialist, Customer Success
Há 3 dias
São Paulo, São Paulo, Brasil 129c364c-5ae7-49ea-af9f-fd4e035baec8 Tempo inteiro R$90.000 - R$120.000 por anoJob DescriptionThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialist, Customer Success, is to ensure Zendesk customers realize business value and outcomes from their...
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Customer Success Specialist
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são paulo, Brasil TapGoods Tempo inteiroCustomer Success Specialist – Reventals About Reventals Reventals, part of the TapGoods family, is modernizing how people plan and book event rentals online. We’re the leading event rental marketplace, connecting customers to top-tier vendors across major U.S. markets — making planning effortless, efficient, and fun. We’re a passionate, fast-growing...
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Customer Success Specialist
Há 2 dias
São Paulo, São Paulo, Brasil Elleve Tempo inteiro R$40.000 - R$120.000 por anoVaga: Customer Success Specialist ElleveNa Elleve, acreditamos que a educação é o motor da transformação profissional e corporativa. Somos uma HRTech que conecta colaboradores e empresas a oportunidades de desenvolvimento e formação, com tecnologia, inteligência de dados e um modelo de benefícios inovador.Estamos em busca de uma pessoa de Customer...
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AI Specialist, Customer Success
3 semanas atrás
São Paulo, Brasil Zendesk Tempo inteiroOverview The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective is to ensure Zendesk customers realize business value and outcomes from their investment in Zendesk’s Advanced AI Agents. This...
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AI Specialist, Customer Success
Há 2 dias
São Paulo, São Paulo, Brasil Zendesk Tempo inteiro R$5.000 - R$15.000 por anoJob DescriptionThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialist, Customer Success, is to ensure Zendesk customers realize business value and outcomes from their...
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Customer Success Specialist
3 semanas atrás
São Paulo, Brasil BotCity Tempo inteiroOverview Join to apply for the Customer Success Specialist role at BotCity . At BotCity, we’ve built a pioneering Intelligent Automation platform, backed by global investors such as Y Combinator and SoftBank. Our mission is to empower enterprises worldwide to scale their automation initiatives with best-in-class governance, orchestration, and developer...
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Customer Success Specialist
1 semana atrás
São Paulo, São Paulo, Brasil Herdei Tempo inteiro R$40.000 - R$80.000 por anoVaga: Customer Success Specialist – HerdeiAHerdeié uma empresa que transforma a forma como famílias lidam com heranças e sucessões. Simplificamos processos complexos comoinventário extrajudicialeholding familiar inteligente, unindo tecnologia, atendimento especializado e soluções financeiras acessíveis.Estamos em busca de um(a)Customer Successpara...
