Technology Support Lead
Há 10 horas
Description Join our dynamic team to innovate and refine technology operations impacting the core of our business services. As a Technology Support Lead in Enterprise Technology you will play a leadership role in ensuring the operational stability availability and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying troubleshooting and resolving issues to ensure a seamless user experience. Job responsibilities Lead and manage teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm Execute policies and procedures that ensure operational stability and availability Monitor production environments for anomalies address issues and drive evolution of utilization of standard observability tools Escalate and communicate issues and solutions to the business and technology stakeholders actively participating from incident resolution to service restoration Lead incident problem and change management in support of full stack technology systems applications or infrastructure Required qualifications, capabilities and skills 5 years of experience or equivalent expertise troubleshooting resolving and maintaining information technology services Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud Proficient in observability and monitoring tools and techniques Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities and skills Working knowledge in one or more general purpose programming languages and / or automation scripting Practical experience with public / private cloud Observability solutions (Dynatrace App Dynamics OTEL etc.) Data management (Oracle SQL Cassandra MySQL etc.) Key Skills Splunk Iis SQL .NET Perl Shell Scripting Weblogic Java Sybase Scripting Oracle Application Support Employment Type Full-Time Experience years Vacancy 1 #J-18808-Ljbffr
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Technology Support Lead
2 semanas atrás
São Paulo, Brasil JPMorganChase Tempo inteiro**JOB DESCRIPTION** Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in Enterprise Technology, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing...
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Technology Support Specialist
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Sao Paulo, Brasil MSD Tempo inteiro**Job Description**: Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation. The Technology Support Centre is part of the new Global Support group that...
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São Paulo, Brasil Infosys Tempo inteiroOverview Infosys Brazil is looking for professionals with the profile of Senior Test Analyst to join our team. About Infosys Infosys Brazil is an IT multinational company focused on Information Security, Cloud Application Services, Development and Maintenance, Data & Analytics and Outsourcing solutions that transform the way our clients operate. With a...
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Account Technology
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São Paulo, Brasil Microsoft Tempo inteiroGenerates innovative business insights, orchestrates teams to develop insights, and applies expertise in customer business in alignment with customer goals. Acts as the "Virtual Technical Officer", provides technical guidance to teams, builds and maintains strong industry and client knowledge, and acts as the voice of the customer. Creates mid - to long-term...