Chief Quality Assurance Officer
Há 2 dias
Job Overview We are seeking a seasoned Quality Assurance Director to lead our Quality Assurance team in building and implementing a world-class quality control system. About the Role This role requires exceptional leadership skills, with experience managing high-performing teams of 20+ employees. You will be responsible for developing and implementing processes from scratch, ensuring strict compliance with regulations and SOPs. A strong understanding of automation and quality monitoring is essential, along with the ability to write clear requirements for developers. The ideal candidate should have experience working with CRM systems, monitoring dashboards, and data-driven decision-making. Additionally, you will be responsible for hiring and onboarding new team members, creating structured training programs, and certifying assistants before they start working with clients. Key Responsibilities BUILD A WORLD-CLASS QUALITY CONTROL SYSTEM FROM SCRATCH (30%): Design and implement a comprehensive quality assurance system, including regular audits, spot-checks, and KPI tracking. HIRE AND ONBOARD NEW TEAM MEMBERS (25%): Develop a hiring funnel, design a structured onboarding program, and certify assistants before they start working with clients. AUTOMATE QUALITY CHECKS (20%): Collaborate with the engineering team to identify which checks can be automated, create clear requirements, and test and launch automation tools. TACKLE BOTTlenecks AND IMPROVE PROCESSES (10%): Continuously identify areas for improvement, implement best practices, maintain operations documentation, and address client complaints. MOTIVATE AND GROW THE TEAM (15%): Foster a positive team culture, provide coaching and mentoring, promote top performers, and develop internal career paths. Requirements MUST-HAVE: 2+ years of experience managing operational teams, preferably in BPO/outsourcing/call center/EdTech. STRONG SYSTEMS THINKING AND DISCIPLINE: Experience building processes from scratch, precision, attention to detail, and the ability to make difficult decisions. TECHNICAL COMPETENCY: Strong understanding of automation & quality monitoring, ability to write clear requirements for developers, and experience with CRM systems. ANALYTICAL APPROACH: Experience with metrics: quality %, speed, productivity, error rate, and data-driven decision-making. EXPERIENCE IN HIRING & ONBOARDING: Strong hiring and onboarding skills, with experience creating structured training programs and certifying assistants. STRENGTHS: BPO/outsourcing experience, quality automation experience, technical degree (engineering / CS / math), Six Sigma/Lean/Kaizen knowledge, QA/Quality Management certifications, and experience with distributed remote teams. We Offer: A competitive salary package A dynamic and supportive work environment Ongoing professional development opportunities A chance to grow and advance your career
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Chief Financial Officer
Há 2 dias
Brazil Zapt Movers Tempo inteiroCompany Description We suggest you enter details here. Role Description This is a full-time, on-site Chief Financial Officer (CFO) role located in Hayward, CA. The CFO will oversee the financial operations of the company, including managing financial planning, financial statements, and reporting. Responsibilities include analyzing financial data, preparing...
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Chief Financial Officer
Há 20 horas
Brazil Zapt Movers Tempo inteiroCompany Description We suggest you enter details here. Role Description This is a full-time, on-site Chief Financial Officer (CFO) role located in Hayward, CA. The CFO will oversee the financial operations of the company, including managing financial planning, financial statements, and reporting. Responsibilities include analyzing financial data, preparing...
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Chief Financial Officer
Há 11 horas
Brazil Zapt Movers Tempo inteiroCompany DescriptionWe suggest you enter details here. Role DescriptionThis is a full-time, on-site Chief Financial Officer (CFO) role located in Hayward, CA. The CFO will oversee the financial operations of the company, including managing financial planning, financial statements, and reporting. Responsibilities include analyzing financial data, preparing...
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Chief Financial Officer
1 dia atrás
Brazil, BR Zapt Movers Tempo inteiroCompany Description We suggest you enter details here. Role Description This is a full-time, on-site Chief Financial Officer (CFO) role located in Hayward, CA. The CFO will oversee the financial operations of the company, including managing financial planning, financial statements, and reporting. Responsibilities include analyzing financial data, preparing...
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Senior Data Quality Assurance Specialist
Há 6 dias
Brazil beBeeDataQuality Tempo inteiroJob Description As a Data Quality Assurance Engineer, you will play a key role in ensuring the accuracy and integrity of our data. Your primary responsibility will be to design and implement quality assurance processes that meet industry standards. You will work closely with our development team to identify areas for improvement and develop strategies for...
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Quality Assurance Lead
3 semanas atrás
Brazil Insight Global Tempo inteiroContract - 1 Year + Extensions Remote (EST Hours) Lead Quality Assurance/SDET Job Description: A client of Insight Global's is looking for two Lead SDETs to help automate the testing environment further. This person will be responsible for working throughout the organization to implement automated testing and training on processes. Required Skills &...
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Chief Financial Officer
2 semanas atrás
São Paulo, State of São Paulo, Brazil WeHire Executive Search Tempo inteiro R$100.000 - R$150.000 por anoChief Financial Officer | Empresa ConfidencialSobre o mandatoEstamos conduzindo uma busca confidencial por um CFO, mandatário ter atuado no segmento de serviços profissionais. Executivo vai liderar a agenda de restruturação da área financeira, empresa multinacional em expansão. O desafio inclui elevar governança, previsibilidade e...
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Chief Financial Officer
Há 4 dias
São Paulo, State of São Paulo, Brazil WeHire Executive Search Tempo inteiro R$150.000 - R$250.000 por anoChief Financial Officer | Empresa ConfidencialSobre o mandatoEstamos conduzindo uma busca confidencial por um CFO, mandatário ter atuado no segmento de serviços profissionais. Executivo vai liderar a agenda de restruturação da área financeira, empresa multinacional em expansão. O desafio inclui elevar governança, previsibilidade e...
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Chief Financial Officer
2 semanas atrás
Paradiso, Brazil Zolliway Tempo inteiro €80.000 - €120.000 por anoSelezioniamo per un nostro importante cliente, solida realtà nel campo delle costruzioni a Paradiso, un/a Chief Financial Officer100%luogo di lavoro: ParadisoLavoro da remoto: non è previsto per questa posizioneOrario di lavoro flessibile: SìMANSIONI E ATTIVITÀ• Coordinamento delle attività contabili e finanziarie, con responsabilità sulle chiusure...
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Brazil beBeeSoftware Tempo inteiroSenior Software Quality Assurance Engineer We are seeking a seasoned Senior Software Quality Assurance (SQA) Engineer to join our team. In this role, you will play a critical part in ensuring the highest quality of software products by designing and executing comprehensive test plans. About the Role This is an excellent opportunity for a skilled SQA...
