Financial Systems Analyst

Conservation International protects nature for the benefit of humanity. Through science, policy, fieldwork, and finance, we spotlight and secure the most important places in nature for the climate, biodiversity, and for people. With offices in 30 countries and projects in more than 100 countries, Conservation International partners with governments, companies, civil society, Indigenous peoples, and local communities to help people and nature thrive together. POSITION SUMMARY Reporting to the Financial Systems Lead, this position supports CI’s current (Unit4 Business World and SAP Concur) and future financial systems, including the implementation of a new cloud‑based ERP system (Workday). The main focus is to support day‑to‑day operations by handling help‑desk requests from system users globally, managing system security, generating special financial and budget reports via SQL and advanced Excel, and supporting enhancement and development of existing and new applications. Success requires strong technical aptitude, experience as a user and system manager, understanding of accounting and financial reporting, good customer service and communication skills, and the ability to triage and reprioritize case load. Patience with diverse user skill levels and determination to resolve issues timely are essential. RESPONSIBILITIES Provide an approachable and responsive help‑desk service for CI’s financial applications globally. Triage system issues/bugs raised by business users and find solutions. Escalate complex issues to internal/external parties to facilitate resolution. Ensure timely follow‑up, resolution, and documentation of service requests. Maintain system integrity: set up, administer, and terminate user accounts and maintain complex workflow structures. Support data quality checks and monitor changes to keep system records up‑to‑date. Collaborate with system providers and IT to install and migrate software patches and upgrades. Create and maintain system configuration to ensure optimal processing. Assist with the use, development, and implementation of financial system applications. Support testing activities on finance projects, including UAT for new systems, processes, and updates affecting finance operations. Design special‑purpose reports for audits or management use. Design processes and procedures for data integration with financial systems. Maintain custom reports and forms in BW using BW report engine tools. Maintain AG16s (SQL‑based customizations) in BW. Participate in ad‑hoc tasks or projects as assigned. WORKING CONDITIONS Flexible work arrangements will be discussed during the interview process. QUALIFICATIONS Required Bachelor’s degree in a related field or equivalent experience. 4 to 6 years of experience supporting financial systems in a super‑user or system administrator capacity. Understanding of accounting processes and standards. Solid working knowledge of relational and/or OLAP databases. Experience with MS SQL Server. Experience with ERP reporting tools, particularly Power BI. Accuracy and strong attention to detail. Analytical mindset. Strong communication skills to convey financial or technical information to non‑financial/technical stakeholders. Pro‑active problem‑solving approach. Ability to plan own workload and resolve conflicting priorities, taking accountability. Flexibility and adaptability. Continually seeking ways to improve processes. Passion, drive, and curiosity to challenge and ask questions. English language proficiency. Preferred Experience with Business World Financials, including General Ledger, Accounts Payable, Accounts Receivable, Purchasing, Timesheets, and reporting modules. Familiarity with Unit4 BW reporting tools and SQL based customizations (AG16s). Cloud‑based ERP implementation experience (e.g. Unit4 ERPx, Microsoft Dynamics F&O, Workday). Experience with Workday Financials, Adaptive, or other Workday products. Experience with SAP Concur administration. Experience in the INGO sector. Foreign language fluency (especially Spanish, French, Portuguese) is a plus. APPLICATION INSTRUCTIONS Please submit a resume, cover letter, and respond to the position‑based questions in the application. EQUAL OPPORTUNITY STATEMENT Conservation International is committed to providing equal employment opportunities to all individuals. We believe in hiring based on merit and qualifications, ensuring a fair and inclusive hiring process for everyone. SENIORITY LEVEL Mid‑Senior level EMPLOYMENT TYPE Full‑time JOB FUNCTION Finance and Sales INDUSTRY Non‑profit Organizations #J-18808-Ljbffr