Game Operations Analyst/Senior Analyst

Game Operations Analyst (Graduated from ) Game Operations Analyst (Graduated from )

Direct message the job poster from Garena

Recruitment Analyst @ Garena I Talent Acquisition I HR I Games I Psychology

About Garena:

Established in 2009 and headquartered in Singapore , Garena is a leading online games developer and publisher with a global footprint across more than 130 markets.

Garena provides global users access to popular and engaging mobile and PC online games that it develops, curates, and localizes. It champions games as a social and entertainment platform on which its communities can engage and interact.

In addition, Garena is a leading esports organizer. It hosts esports events around the world that range from grassroots local tournaments to some of the most viewed professional esports competitions globally. The Free Fire World Series 2021 Singapore, which was watched by 5.4 million concurrent viewers at its peak, holds the record for the highest concurrent viewership of any esports match in history.

Main Responsibility

Support the strategy and performance of digital game operations, ensuring an excellent player experience while contributing to product evolution and monetization.

Job Description

• Assist in analyzing player behavior and game performance to suggest improvements in retention, engagement, and monetization.
• Collaborate on planning in-game events, update cycles, and monetization strategies.
• Monitor real-time data to identify optimization opportunities.
• Work alongside product, marketing, and support teams to ensure smooth operations and timely content delivery.
• Create reports and dashboards tracking key metrics.
• Research industry benchmarks to support strategic decisions.
• Present insights and recommendations to internal teams, turning data into actionable strategies across departments.

Our Ideal Candidate

You are a driven and resilient professional who thrives in fast-paced environments and complex challenges. You bring:

• Passion: A deep enthusiasm for gaming and a fearless curiosity to explore new ideas and territories.
• Aptitude: A natural ability to quickly learn and master new skills, tools, and methodologies.
• Drive: Unwavering commitment to overcoming obstacles and pushing boundaries to achieve your goals.

Requirements

• Bachelor's degree completed or expected between December 2022 and December 2025 in Engineering, Business, Marketing, Digital Games, or related fields
• Fluent in Portuguese and English
• Able to work in a full-time position (8 hours per day)
• Passionate about games
• Proficiency in Microsoft Office and/or Google Workspace (Word/Docs, Excel/Sheets, PowerPoint/Slides)

Why Join Us

Join a dynamic team where you will be directly involved in high-impact strategic projects that shape the future of our games and brand. Benefit from personalized mentorship and continuous learning opportunities through close collaboration with our experienced management team. Your creativity and insights will truly matter in an environment that prioritizes your professional growth.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Strategy/Planning and Business Development
• Industries Entertainment Providers, Computer Games, and Strategic Management Services

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