Sales Operations Analyst

3 semanas atrás

Buenos Aires, Brasil Canonical Tempo inteiro

The Sales Operations Analyst role at Canonical is a key position that requires a leader who shows initiative in improving the way the team works. The successful candidate will be responsible for driving continuous process and data quality improvement to ensure orders are processed correctly.

Job Description

The Sales Operations team plays a critical role in helping Canonical sales teams achieve their business goals. As a Sales Operations Analyst, you will work closely with the Sales Operations Manager to improve sales data quality and processes.

  • You will support all aspects of the day-to-day operations of the sales function globally, including reviewing opportunities for accuracy and provisioning orders on successful closure of a deal.
  • Deliver sales metrics, dashboards, and other ad-hoc analytical tasks to executive level stakeholders.
  • Implement surveys and define metrics for executive level stakeholders to measure the success of the role.

The ideal candidate will have exceptional academic credentials, experience in a sales operations/sales order processing role, and experience driving data quality improvement. You should also possess excellent problem-solving and analytical skills, ability to work productively with stakeholders at all levels of the organization on a global scale, and experience with Salesforce or similar CRM.

As a member of the Canonical team, you will have the opportunity to work on a global basis, travel internationally twice a year, and enjoy a distributed work environment with twice-yearly team sprints in person. You will also receive a personal learning and development budget of USD 2000 per year, annual compensation review, recognition rewards, and access to an Employee Assistance Programme.

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Key Responsibilities:
  • Support all aspects of the day-to-day operations of the sales function globally.
  • Review opportunities for accuracy and provision orders on successful closure of a deal.
  • Support the Sales Operations Manager to improve sales data quality and processes.
  • Report on data quality metrics to executive level stakeholders.
  • Implement surveys and define metrics for executive level stakeholders.
  • Support the sales team globally on CRM and other sales operations systems.
  • Deliver sales metrics, dashboards, and other ad-hoc analytical tasks.
Requirements:
  • Exceptional academic track record from high school and university.
  • Experience in a sales operations/sales order processing role.
  • Experience in a technology subscription-based business.
  • Experience driving data quality improvement.
  • Energetic, thoughtful, systematic approach, focused on robust, repeatable, and scalable outcomes.
  • Excellent problem-solving and analytical skills.
  • Ability to work productively with stakeholders at all levels of the organization on a global scale.
  • Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance, and Marketing teams.
  • Experience with Salesforce or similar CRM.

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