Client Advisor

4 semanas atrás

São Paulo, Brasil Dolce & Gabbana Tempo inteiro

Dolce & Gabbana, líder no mercado de luxo, tem uma oportunidade de carreira excepcional disponível na Vila Olímpia - São Paulo . Estamos em busca de um excepcional Client Advisor - CASA  para compor nosso time, veja abaixo os detalhes desta posição:

Objetivo

Ser um embaixador da marca;

Garantir que cada cliente seja tratado de acordo com as expectativas da DOLCE & GABBANA.

Responsabilidades principais:

Fornecer uma excelente experiência ao cliente, demonstrando conhecimento do produto, DNA e atendendo o cliente de acordo com a cerimônia do cliente DOLCE & GABBANA;

Adaptar a experiência do cliente para superar suas expectativas, apoiando a equipe, fornecendo, orientando e garantindo o bom andamento da cerimônia de vendas;

Construir e manter relacionamentos duradouros com nossos clientes atuais e identificar clientes potenciais para o futuro;

Utilizar de forma ativa e proativa as ferramentas da empresa garantindo o cumprimento dos objetivos individuais e da loja;

Garantir o cumprimento das metas de vendas (KPI´s), para maximizar os resultados da empresa;

Manter os padrões de organizar e limpeza do estoque, área de vendas entre outros com a finalidade de aprimorar a experiência do cliente e de acordo com o procedimento da DOLCE & GABBANA;

Ter sua conduta sempre alinhada com as políticas, objetivos e iniciativas de vendas da empresa;

Ser um membro proativo da equipe, mostrando respeito pelos colegas de trabalho, aceitando instruções e fornecendo feedback para apoiar as conquistas da loja e contribuir para um ambiente de trabalho positivo;

Compreender e seguir todas as políticas e procedimentos da empresa relacionados a vendas e serviços;

Executar outras atribuições conforme instruído;

Mantenha-se atualizado sobre as tendências de moda e assuntos de interesses atuais.

Requisitos:

Mínimo de 2/3 anos de experiência em vendas de móveis e decoração de ambientes em varejo ou varejo de luxo;

Excepcional habilidades de vendas, relacionamento e comunicação;

Habilidades para lidar com uma empresa internacional e saber priorizar as atividades de acordo com os objetivos apresentados

Profissional Dinâmico e orientado ao detalhe;

Flexibilidade de horários.

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