IT Service Delivery Professional

2 semanas atrás

São Paulo SP, Brasil beBeeTechnical Tempo inteiro

Job Overview We are seeking a dedicated and detail-oriented Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers. Key Responsibilities Investigate and troubleshoot technical issues Provide timely and effective solutions to customer inquiries Collaborate with cross-functional teams to resolve complex problems Requirements Excellent communication and problem-solving skills Ability to work in a fast-paced environment Proficiency in Java, Python, PEGA (AI), MongoDB/SQL Bachelor's degree or equivalent working experience in IT or related field Preferred Skills Administration of Linux and Windows environments Experience with troubleshooting and resolving complex technical issues Excellent communication and interpersonal skills What We Offer TCS Benefits: Health insurance, dental plan, life insurance, transportation vouchers, meal voucher, childcare assistance, gym membership, psychological assistance, legal and social assistance, financial assistance, partnership with SESC, reimbursement of certifications, free online courses and training, international experience opportunity, discount on university and language school fees, bring your buddy program, TCS Gems recognition, Xcelerate mentoring platform Equal opportunity employer committed to diversity and inclusion Our Culture At TATA Consultancy Services, we promote an inclusive culture that values individuality and promotes equity. We believe in building a workplace that is respectful and welcoming to all employees, regardless of their background, race, ethnicity, religion, gender, disability, or sexual orientation.

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