Logistics) Customer Support Consultant
Há 12 horas
What if you had a chance to boost your career in IT, but also merge your passion for logistics with your exceptional problem-solving skills?
Join our **Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
**What you will do**:
- Strategically plan and manage logistics, warehouse, transportation, and customer services
- Always be up-to-date with the cutting-edge technology
- Meet cost, productivity, accuracy, and timeliness targets
- Direct, optimize, and coordinate full order cycle
- Build positive and long-lasting relationships with customers
- Communicate with developers and other departments of various IT companies
**What you need to succeed in this role**:
- Excellent English skills (at least C1 for both spoken and written)
- **Advanced proficiency in Excel, Google Sheets or Numbers**:
- **Critical and logical thinking**:
- Experience in support or other technical customer-facing roles
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)
**Will be a great plus**:
- Proficiency in standard logistics software
**Benefits and Perks**:
- Flexible schedule
- Opportunity to work fully remote
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
**Who we are**:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills
**DISCLAIMER
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