Global Production Oversight

Description This opportunity empowers you to transform our operating environment while being exposed to global KYC requirements and partnering with WKO teams across the globe. As a Global Production Oversight Analyst, you will be responsible for managing the remediation book of work, coordinating analysis on population and impact, executing root cause analysis and working on solutions from end to end. You will collaborate across compliance, operations, technology, and product teams to deliver scalable processes and controls, leveraging strategic infrastructure and intelligent automation solutions to meet the Firm's regulatory obligations. You will play a key role in supporting global WKO stakeholders and GPO leads, assisting with metrics and creating tools for process enhancement, while ensuring internal protocols are followed. Job responsibilities Contribute to the creation of tools for internal GPO process enhancements. Develop automated solutions for KYC processes. Provide key metrics and reports to management outlining progress of the quality framework, frequency, and materiality of findings. Run internal controls to ensure processes and defined protocols are properly followed and executed. Contribute to ad hoc projects aimed at improving the overall quality of the KYC framework. Build and develop partnerships, identify challenges, and eliminate roadblocks with all internal partners. Stay up to date on changes to processes, procedures, and regulatory requirements, ensuring impacts are identified for in-progress requests. Manage personal workload and priorities, ensuring timely escalation of key risks and issues to management. Required qualifications, capabilities, and skills Bachelor's degree or equivalent education and a predisposition to intellectual curiosity. Fluent in English. Strong technical skills; fluent in Python or other similar programming language. Resilient interpersonal skills and ability to partner with internal stakeholders. Logical, structured approach to planning, problem solving, and decision‑making. Excellent verbal, written, interpersonal, and presentation skills. Aptitude for learning new regulations, processes, and technologies. Preferred qualifications, capabilities, and skills Alteryx, VBA, or other technical skills. Experience working in a professional services firm or financial services firm. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. #J-18808-Ljbffr