Manager, Customer Success

Há 6 dias

São José dos Campos, São Paulo, Brasil Ball Tempo inteiro
Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.

Primary Purpose of this Position:

The Manager, Customer Success is responsible for specific customer / group of customers and is the primary interface post-sale. This role executes the management of strategic supply chain functions within the executional horizon (0-90 Days), managing weekly customer facing SOE functions, responding to and facilitating resolution to any complaints or problems, maintaining and developing KPIs, templates, customer communications, attending customer meetings, process development, and capturing critical business intelligence pertinent to the business and the supply chain industry.

What will you be responsible for?

Primary liaison and supporting resource for Commercial Key

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