Application Support Engineer, Trilogy
2 semanas atrás
Overview This role is a full-time, remote Application Support Engineer position with Trilogy. The compensation is provided as a base pay range; actual pay is based on skills and experience. The position is described as 40 hours per week with a weekly payment cycle. What You Will Be Doing AI-Augmented Customer Resolutions: Analyze complex tickets escalated by AI systems, apply human expertise to areas where AI falls short, and then close the gap by improving the AI system What You Won’t Be Doing Ramping up on several products within the first month and avoiding delays as we prioritize rapid adaptation Relying heavily on managers for assistance; independence and self-reliance are key in navigating this dynamic role Key Responsibilities Integrate technical human expertise and AI capabilities to deliver exceptional customer support, focusing on complex issues that AI cannot yet fully resolve Basic Requirements At least 3 total years of experience in a technical customer support role Advanced generative AI proficiency (i.e., use of multiple AI tools, ability to automate workflows and custom GPTs); if you have only used LLMs for research or learning, that will be deemed insufficient Currently based in North or South America About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. Trilogy is known for relentlessly seeking top talent, innovating new technology, and incubating new businesses. Our focus is on simple customer-facing designs and growth within modern cloud-based stacks. Working with Us This is a full-time (40 hours per week), long-term position. The compensation level for this role is $30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. For more details, consult Crossover Job Code: LJ-3330-BR-BeloHori-ApplicationSup.009 Seniority level Associate Employment type Full-time Job function Engineering and Information Technology Industries Software Development IT Services and IT Consulting Telecommunications Referrals increase your chances of interviewing at Trilogy. Get notified about new Application Support Engineer jobs in Belo Horizonte, Minas Gerais, Brazil. #J-18808-Ljbffr
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Application Support Engineer
4 semanas atrás
Rio De Janeiro, Brasil HCLTech Tempo inteiroJob Title: Application Support Engineer Job Description: As a skilled technical professional, you will be responsible for delivering high-quality support for a portfolio of business-critical applications. This includes maintenance, quality management, environmental health and safety (EHS), production monitoring, IoT integration, and access control systems....
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Rio De Janeiro, Brasil Pyramid Consulting, Inc Tempo inteiroWe are seeking an Application Support Engineer to provide end-to-end technical and functional support for two enterprise platforms — Specright / PDMS (Salesforce-based) and Interius (Azure-hosted). This role will be responsible for ensuring smooth daily operations, resolving incidents, maintaining data integrity, and supporting integration enhancements...
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Application Support Engineer – Salesforce
1 semana atrás
Rio de Janeiro, Brasil Pyramid Consulting, Inc Tempo inteiroWe are seeking an Application Support Engineer to provide end-to-end technical and functional support for two enterprise platforms — Specright / PDMS (Salesforce-based) and Interius (Azure-hosted). This role will be responsible for ensuring smooth daily operations, resolving incidents, maintaining data integrity, and supporting integration enhancements...
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Cloud Application Engineer
Há 6 dias
Duque de Caxias, Brasil Bebeebackend Tempo inteiroCloud Application Engineer PositionWe are seeking an experienced and skilled engineer to support and develop new tools and processes for a cloud application.This position will focus on developing high-performance cloud technologies using Python.To be successful in this role, you will need:Solid backend development skills in Python.Linux Essentials...
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Application Security Engineer
4 semanas atrás
Rio de Janeiro, Brasil Nerdy Tempo inteiroOverview We are seeking an experienced Application Security Engineer to serve as a trusted partner to our software development teams. This role focuses on making our product secure by design—embedding security into how software is architected, written, deployed, and maintained. It centers on application-layer and code-level security, working closely with...
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Application Security Engineer
4 semanas atrás
Rio de Janeiro, Brasil Nerdy Tempo inteiroOverviewWe are seeking an experienced Application Security Engineer to serve as a trusted partner to our software development teams. This role focuses on making our product secure by design—embedding security into how software is architected, written, deployed, and maintained. It centers on application-layer and code-level security, working closely with...
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Staff Application Security Engineer
1 semana atrás
Rio de Janeiro, Brasil LEDN Tempo inteiroLedn is a global financial services company built for digital assets, helping to improve the everyday lives of Bitcoin holders while building generational wealth for the future. We offer a suite of egalitarian lending, savings and trading products to digital asset holders in over 150 countries around the world. The core values that guide us are: act with...
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Support Engineer/Consultant
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Rio de Janeiro, Brasil Eka Software Solution Tempo inteiroAbout Quoreka:Quoreka is a trusted partner in global markets, serving companies from major banks and brokers to trading houses, processors, producers, and fabricators for more than 40 years. At Quoreka, success is built upon expertise, relationships, and the ability to solve the challenges of tomorrow. Our people, technology, and customer-centric approach...
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Staff Application Security Engineer
1 semana atrás
Rio de Janeiro, Brasil LEDN Tempo inteiroOverview Join to apply for the Staff Application Security Engineer role at LEDN . LEDN is a global financial services company built for digital assets, helping to improve the everyday lives of Bitcoin holders while building generational wealth for the future. We offer a suite of egalitarian lending, savings and trading products to digital asset holders in...
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Technical Support Engineer
1 dia atrás
Rio De Janeiro, Brasil Velozient Tempo inteiroWe are looking for a full-time, remote Technical Support Engineer with 2+ years of software support experience to join our U.S. client's customer support team. In this role, you will provide daily technical support, assisting customers in resolving their software and compliance-related issues. You will work closely with the Sales, Customer Success,...