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Desktop Support Lead
4 meses atrás
We are looking for
Desktop Support Lead
who wants to learn and transform his career.
Ideal if you have:Advance English/Spanish.Should manage a teamExperience in pc and/or mobile telephony supportShould have good knowledge on Network and Server AdministrationHands on Experience on mounting and unmounting the devicesShould have good knowledge of Windows OS (Windows 10) & MS OfficeShould have good knowledge of hardware (HP, DELL, Lenovo)Excellent customer service, interpersonal, communication and team collaboration skillsHaving excellent administrative skills is key for the job (punctual and meticulous)Quick learner, punctual & interested in the progress of IT
In this role you will:The follow-up and support of the Desktop /Laptop and Mobile DevicesStock and asset management.Providing 2nd line IT support for all our internal departments.Provide guidance, assistance and follow-up on client questions, problems or troubleshooting (hardware and software)Installing and configuring PC’s and peripherals on requestMaintaining and improving the customer service and availabilityDeveloping and maintaining documentation for all ICT support related subjects and producing reports as and when requiredProviding onsite support during eventsProviding trainings / demo’s when needed
What do we offer?TCS Benefits – Brazil:Health insuranceDental PlanLife insuranceTransportation vouchersMeal/Food VoucherChildcare assistanceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformAt TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer#Buildingonbelief
