Technical Support
2 semanas atrás
We are looking to hire a technologically savvy **Technical Support** expert at TITAN, who has extensive experience with Salesforce. In this role, you'll be the go-to contact for responding to clients and providing first-tier support for the TITAN products. This role is an integral part of the customer experience journey.**Requirements**:- 2+ years experience in a customer technical support role in a SaaS company- BSc in Information Systems/Computer Science.- Excellent Salesforce in depth knowledge- Strong analytical and troubleshooting skills.- Excellent communication skills, both verbal and written.- Fluent in English, additional languages a plus (Spanish, French).- Willingness to work remotely across various time zones.- Experience with Power BI, Salesforce, and Data analytics.**Responsibilities**:- Provide personalized support via various channels (Slack, Salesforce).- Manage the ticketing system for our products.- Diagnose and resolve technical issues related to our products.- Educate customers on features and best practices.- Escalate unresolved issues to the solutions and CS team or relevant departments.Why Join TITAN?:- Work with a dynamic and innovative team in a fast-growing SaaS startup- Collaborate with industry-leading clients and gain exposure to cutting-edge technologies- Enjoy the flexibility of remote work and a healthy work-life balance- Competitive compensation package and opportunities for professional growth and developmentDiversity Policy:At TITAN, we embrace diversity as a source of innovation and strength. We’re dedicated to creating an inclusive environment where everyone’s unique perspectives are valued and celebrated.
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Technical Support
2 semanas atrás
Rondônia, Brasil TITAN Tempo inteiroWe are looking to hire a technologically savvy **Technical Support** expert at TITAN, who has extensive experience with Salesforce. In this role, you'll be the go-to contact for responding to clients and providing first-tier support for the TITAN products. This role is an integral part of the customer experience journey. **Requirements**: - 2+ years...
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Technical Support Representative
2 semanas atrás
Rondônia, Brasil SupportNinja Tempo inteiroWe’re obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status...
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Technical Customer Support Specialist
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Rondônia, Brasil Wefi Tempo inteiro**About the Company**At WeFi.co, we’re on a mission to make money movement and management effortless for people and businesses around the world. Our approach focuses on mínimal fees, maximum ease, and full speed. Whether it’s sending money internationally, spending abroad, or managing cross-border payments, we simplify life and save our customers...
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Technical Support Specialist
Há 2 dias
Rondônia, Brasil Signant Health Tempo inteiroAre you ready for the Most Impactful Work of Your Life? Signant Health is a global evidence-generation company. We’re helping our customers digitally enable their clinical trial programs, meeting patients where they are, driving change through technology and innovations and reimagining the path to proof. Working at Signant Health puts you in the very heart...
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Global Head of Customer Support
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Rondônia, Brasil OnHires Tempo inteiro**About Company**The company is a liquidity and technology provider of solutions for the crypto and foreign exchange (FX) industry. It specializes in B2B services and products, catering to a wide range of clients including large licensed brokers, crypto exchanges, crypto brokers, forex brokers, hedge and crypto funds, and professional managers.**Job Role**As...
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Technical Account Manager
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Technical Implementations Manager
Há 6 dias
Rondônia, Brasil Paymentology Tempo inteiroAt **Paymentology**, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa, and UnionPay cards at scale - across more than 60 countries. Our advanced, multi-cloud platform delivers real-time data, unmatched scalability,...
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Technical Support Specialist
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Rondônia, Brasil Hostinger Tempo inteiro**About us****Join Hostinger and we’ll grow fast!**Is there a limit to growth? Not at Hostinger. We’re constantly reaching new heights. With a team of 900+ professionals, we are behind the success of **over 3 million customers** in 150 countries, helping them launch their e-shops, blogs, portfolios, businesses, and passion projects.**Our mission**: To...
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Technical Account Manager
3 semanas atrás
Rondônia, Brasil 3Pillar Tempo inteiro3Pillar Global builds breakthrough software products that power digital businesses, and we are looking for a Technical Account Manager to delight our clients through strong governance oversight and sustained product development excellence, to ensure that we drive excellence within product delivery.At 3Pillar, we believe client delight comes from our...
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Pre-sales Support Specialist
Há 15 horas
Rondônia, Brasil Digital Science Tempo inteiro**Description**: **About us** We are Digital Science and we are advancing the research ecosystem. We are a pioneering technology company, and our vision is of a future where a trusted and collaborative research ecosystem drives progress for all. We believe in better, open, collaborative and inclusive research. In creating the next generation of tools and...