Partner Success Manager
Há 2 dias
Partner Success Manager Overview Partner Success Manager 3 is responsible for driving growth and satisfaction across a portfolio of strategic partners. This position focuses on enabling partners to effectively market, sell and deliver the company's SaaS solutions to their customers. Partner Success Manager 3 serves as the primary post‑onboarding contact for partner engagement, ensuring alignment with program objectives and mutual business outcomes. Responsibilities Build and manage strong relationships with assigned partners acting as their advocate within the organization. Drive partner enablement by coordinating product training, sales resources and marketing tools to improve adoption and sales readiness. Collaborate with partner sales and partner marketing to support joint business plans, demand generation activities and revenue goals. Monitor partner performance against KPIs (pipeline growth, certifications, customer satisfaction renewal rates). Provide guidance on go‑to‑market execution, technical enablement and customer lifecycle best practices. Serve as the central point of escalation for partner‑related issues ensuring quick resolution and positive experience. Gather partner feedback to inform product support and program improvements. Mentor, coach, train and provide feedback to other team members; may provide feedback to leadership on technical abilities of team. Basic Qualifications Bachelor's degree or equivalent experience 3+ years of experience in partner success, channel management, customer success, or account management within a SaaS environment. Microsoft Windows and Office proficient Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Strong organizational, multi‑tasking and time‑management skills Strong collaboration skills applied successfully within team as well as with all levels of employees in other areas Strong Microsoft Excel skills Strong leadership, sound judgement and business acumen skills Strong facilitation and project management skill Strong interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department Strong data gathering, interviewing and analytical / problem solving skills Strong critical thinking and problem solving skills Strong ability to use original thinking to translate goals into the implementation of new ideas and design solutions Self‑motivated with the ability to manage projects to completion with minimal oversight Able to thrive in a fast paced deadline driven environment Strong attention to detail Demonstrated ability to influence, motivate and mobilize team members and business partners Strong ability to develop and use engaging, informative and compelling presentation methodologies Strong ability to handle sensitive information with discretion and tact Strong ability to establish rapport and gain the trust of others; effective at gaining consensus Ability to work independently and in a team environment Ability to coach, mentor and provide feedback to team members in a timely manner Strong knowledge of systems administration Strong knowledge of Microsoft Operating systems and products Strong understanding of SaaS business models, partner ecosystems and customer lifecycle management. #J-18808-Ljbffr
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Partner Success Manager
4 semanas atrás
São Paulo, Brasil OhioX, Inc. Tempo inteiroPartner Success Manager Overview Partner Success Manager 3 is responsible for driving growth and satisfaction across a portfolio of strategic partners. This position focuses on enabling partners to effectively market, sell and deliver the company's SaaS solutions to their customers. Partner Success Manager 3 serves as the primary post-onboarding contact for...
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Partner Success Manager
2 semanas atrás
Greater São Paulo Area, Brasil monday Tempo inteiroDescriptionWe are , a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.With over 2,500 employees across the globe, we...
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Senior Partner Success Manager
3 semanas atrás
São Paulo, Brasil NICE Systems Tempo inteiroAt NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.The Partner Success Manager is a seasoned account management,...
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Partner Success Sr. Manager
Há 7 dias
São Paulo, Brasil Gympass Tempo inteiroYour wellbeing matters. Join a company that cares. GET TO KNOW US Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in and headquartered in NYC, we have a...
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Partner Customer Success Manager
Há 12 horas
São Paulo, Brasil Qlik Tempo inteiro**What makes us Qlik**?**A Gartner® Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in...
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Customer Success Manager
1 semana atrás
São Paulo, Brasil Desk Manager Tempo inteiroJoin to apply for the Customer Success Manager - Sênior role at Desk Manager . A Desk Manager é uma plataforma de ESM, que facilita da operação à gestão, atuando no mercado há mais de 10 anos e somando mais de 500 clientes ativos em diversas frentes de negócio. Com uma suíte que engloba 12 aplicativos multifuncionais, a plataforma destaca-se no...
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Partner Success Manager
3 semanas atrás
São Paulo, Brasil Reclame AQUI Tempo inteiro**Missão do cargo**:Como Partner Success Manager Pleno, você será a ponte estratégica entre o Reclame AQUI e nossos parceiros. Seu objetivo principal será garantir que eles não apenas utilizem, mas prosperem com nossas soluções, impulsionando ativamente a adoção, o crescimento mútuo, a geração de valor e a satisfação geral. Você será...
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Customer Success Manager
1 semana atrás
São Paulo, Brasil Desk Manager Tempo inteiroA Desk Manager é uma plataforma de ESM, que facilita da operação à gestão, atuando no mercado há mais de 10 anos e somando mais de 500 clientes ativos em diversas frentes de negócio. Entre suas funcionalidades estão o aplicativo Chamado, que serve como o principal meio de organização e interação de atendimentos, enquanto o Projeto foca na gestão...
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Customer Success Manager
1 semana atrás
São Paulo, Brasil Desk Manager Tempo inteiroJoin to apply for the Customer Success Manager - Sênior role at Desk Manager. A Desk Manager é uma plataforma de ESM, que facilita da operação à gestão, atuando no mercado há mais de 10 anos e somando mais de 500 clientes ativos em diversas frentes de negócio. Com uma suíte que engloba 12 aplicativos multifuncionais, a plataforma destaca-se no...
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Partner Success Specialist
2 semanas atrás
São Paulo, Brasil The List Tempo inteiroWe are looking for a Partner Success Specialist to help maintain the health of our partner ecosystem by strengthening day-to-day operational relationships with our partners. You will report to the Partner Success Manager and be part of a B2B team dedicated to delivering exceptional service to our network of luxury boutiques and platforms.WHAT YOU'LL DO- Act...
