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Product Support Area Manager
4 semanas atrás
**Purpose of the position**:
**Kalmar Brazil **is looking for a** Product Support Area Manager.**
**Main tasks and responsibilities**:
- Provide technical support and product knowledge to Kalmar and Kalmar representatives worldwide, prioritized the Latam area;
- Warranty handling within the assigned market area;
- Product quality feedback and re-claiming toward suppliers;
- Collect and provide product quality feedback to concerned functions and projects within the Division of Counter Balanced;
- Product Lifetime Care Process (PLC), participate in meeting forums and take part in the information and actions that are deemed necessary;
- Participate in NPD project for assigned machine model;
- Act as a part of the "Task Force" in the investigation of incidents and participate in further collaboration when and if needed;
**What you'll need to succeed**:
Ideally you have:
- Bachelor's degree in engineering or equivalent experience
- Product knowledge and experience of after sales support globally
- Advance english proficiency
**You will be part of**:
We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together.
With us, you will have the opportunity to realize your potential and become an important member of our global team.
**Interested to join?**:
**Kalmar is part of Cargotec**
- Kalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2021 totalled approximately EUR 3.3 billion and it employs around 11,500 people._
