Servicenow Senior Business Process Consultant

3 semanas atrás

São Paulo, São Paulo, Brasil Cognizant Tempo inteiro
ServiceNow Senior Business Process ConsultantJoin to apply for the ServiceNow Senior Business Process Consultant role at Cognizant.Job SummaryThe Senior Business Process Consultant is a key professional responsible for guiding clients and teams towards successful process optimization by implementing best practices.ResponsibilitiesDeliver tailored solutions based on industry standards and proven market practices to address unique challenges and drive process excellence.Foster a collaborative environment that encourages knowledge sharing and continuous improvement.Collaborate with teams and clients to develop strategic roadmaps for process maturity, ensuring smooth transitions to optimized operations.Analyze processes, provide strategic guidance, and establish performance metrics to ensure seamless integration of best practices, resulting in increased efficiency and sustainable growth.Support Business Development teams during pre-sales activities by leveraging expertise to build solutions aligned with client needs.Certifications RequiredServiceNowITIL v3 or 4Nice to have certifications include CPDE, Six Sigma, Agile, Prosci, TOGAF, and CSA Business Process for Implementation.Additional DetailsSeniority level:
Mid-Senior levelEmployment type:
Full-timeJob function:
Management and ManufacturingIndustries:
IT Services, IT Consulting, Business Consulting and Services#J-18808-Ljbffr

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