Field Service Engineer

3 semanas atrás

São Paulo, São Paulo, Brasil Agfa Tempo inteiro
The Agfa-Gevaert Group develops, produces, and distributes an extensive range of imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications.Agfa Radiology Solutions is a leading global provider of advanced imaging and healthcare IT solutions, specializing in digital radiography and medical imaging systems. The company develops and supplies high-quality products for hospitals and healthcare facilities, including digital X-ray systems, imaging software, and integrated radiology solutions. With a strong focus on innovation and patient care, Agfa Radiology Solutions enhances diagnostic workflows and enables improved clinical outcomes through its cutting-edge technology and services. The company is part of the broader Agfa-Gevaert Group, which has a long-standing reputation in imaging and information technology across various industries.Esta posição realiza serviços técnicos e suporte diário em sistemas de Raio-X Agfa (DRs, CRs e impressoras) para clientes finais e equipe interna. Com foco em sistemas DR. O Engenheiro de Campo deve reparar e corrigir, instalar/configurar, treinar o cliente e encaminhar, quando necessário, problemas para o suporte de 2º e 3º níveis. Auxiliar clientes internos e externos, como usuários, freelancers, colegas de todas as áreas de negócios, de forma presencial ou remota na resolução de problemas técnicos, identificando oportunidades de upselling de Serviços e Produtos Agfa e repassar estas oportunidades para a equipe de vendas, conforme necessário, contribuindo para o crescimento dos negócios. O objetivo desta posição é consolidar uma equipe de serviço local sólida para melhorar a satisfação do cliente.This position provides technical services and day-to-day support on Agfa X-ray systems (DRs, CRs, and printers) for end customers and internal staff. With a focus on DR systems.The Field Engineer is expected to repair and fix, install/configure, train the customer and escalate issues to 2nd and 3rd level support when necessary.Assist internal and external customers, such as users, freelancers, colleagues from all business areas, in person or remotely in resolving technical issues, identifying opportunities for upselling Agfa Services and Products, and passing these opportunities on to the sales team as needed, contributing to business growth.The objective of this position is to build a strong local service team to improve customer satisfaction.Location:
Remote:
Sao Paulo, BrazilWhat You'll Do:
Provide technical support by phone, remote, and on-site to Agfa customers, Field Engineers, Sales, and Implementation Team.Manage escalations, complaints to Tier 2 and development, and act as a point of contact for higher-level support teams.Contribute to resolution of escalated cases and Support Regional Service Management by handling Critical

  • FIeld Service Engineer

    Há 3 dias

    São Paulo, São Paulo, Brasil United Imaging Healthcare Tempo inteiro R$60.000 - R$80.000 por ano

    Field Service Engineer (CT/PET CT/ MR/Xray)Key ResponsibilitiesMaintain all models specific to a modality in the assigned area.Perform total system level trouble-shooting on complex multi-symptom problems.Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.Share best practices.Maintaining...

  • field service engineer

    2 semanas atrás

    São Paulo, São Paulo, Brasil Sidel Tempo inteiro

    FIELD SERVICE ENGINEER - MECHANIC ASEPTIC Your opportunity Sidel is looking for a Aseptic Field Service Engineer that performs Installation, start‐up, commissioning and test of the Sidel Aseptic Equipment supplied to customer sites. The candidate must perform technical assistance during and after the warranty period, carry out trainings and other after...

  • Field Service Engineer

    2 semanas atrás

    São Paulo, São Paulo, Brasil Danaher Life Sciences Tempo inteiro

    Field Service Engineer at Beckman Coulter Life Sciences, a Danaher company — remote in Brazil Join to apply for the Field Service Engineer role at Danaher Life Sciences . In this role, you will provide daily service support for the existing customer base, support sales growth, service growth and customer satisfaction. You will be responsible for repair,...

  • field service engineer

    3 semanas atrás

    São Paulo, São Paulo, Brasil Sidel Tempo inteiro

    FIELD SERVICE ENGINEER - AUTOMATION ASEPTICYour opportunitySidel is looking for a Aseptic Field Service Engineer that performs Installation, start‐up, commissioning and test of the Sidel Aseptic Equipment supplied to customer sites. The candidate must perform technical assistance during and after the warranty period, carry out trainings and other after...

  • Field Service Engineer

    3 semanas atrás

    São Bernardo do Campo, São Paulo, Brasil Sartorius Tempo inteiro

    Join or sign in to find your next jobJoin to apply for the Field Service Engineer - On site role at SartoriusContinue with Google Continue with GoogleJoin to apply for the Field Service Engineer - On site role at SartoriusGet AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with Google Continue with...

  • Field Service Engineer

    3 semanas atrás

    São Bernardo do Campo, São Paulo, Brasil Sartorius Tempo inteiro

    Join or sign in to find your next job Join to apply for the Field Service Engineer - On site role at Sartorius Continue with Google Continue with Google Join to apply for the Field Service Engineer - On site role at Sartorius Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue...

  • Field Service Engineer

    3 semanas atrás

    São Paulo, São Paulo, Brasil Danaher Tempo inteiro

    Overview Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of...

  • Field Service Engineer

    3 semanas atrás

    São Paulo, São Paulo, Brasil Sidel Tempo inteiro

    Join to apply for the Field Service Engineer - Makro role at Sidel . Your opportunity Perform installation, start-up, commissioning and testing of Sidel equipment installed at customer sites, specialized in automation. Provide technical assistance during and after the warranty period, carry out training and other after-sales services of Sidel equipment...

  • Field Service Engineer

    3 semanas atrás

    São Paulo, São Paulo, Brasil Beckman Coulter Life Sciences Tempo inteiro

    Overview Join to apply for the Field Service Engineer role at Beckman Coulter Life Sciences . Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs and a remote work arrangement where eligible. This position is remote-friendly and reports to the Service Supervisor as part of the...

  • Field Service Engineer

    Há 7 dias

    São Paulo, São Paulo, Brasil Danaher Tempo inteiro US$80.000 - US$120.000 por ano

    Bring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.You'll thrive in a culture of belonging...