Latam Service Manager

**Do you enjoy being part of a successful team?**
**Would you like the opportunity to develop your career with a global energy company?**
**Join us and help us take energy forward**
**Partner with the best**
**As a LATAM Service Manager, you will be responsible for**:
- Provide the operational leadership needed to drive profitable service growth, including, but not limited to resource capacity planning, fulfillment strategy and customer support, with consistent and concise communications internally and externally.
- Direct supervision of the Product Visual Service Engineers.
- Provide KPIs in a timely fashion to allow senior management to monitor day-to-day activity and resource requirements.
- Ensure cost control and quality
- Attend product trainings and learn Video-endoscopes product repairs, being capable to diagnose and repair electronic, mechanical and software problems. Technically guide the team in troubleshooting and repair with special focus on product technical changes or advancements.
- Implement Operation Safety Policy instructions and conduct service work in compliance with all HSE applicable regulations and employee safety practices
- Ensure operational excellence in the areas of integrity, controllership and compliance
- Lead Lean Six Sigma process improvements, particularly around processes where multiple functions are involved.
**To be successful in this role you will have**:
**Required Qualifications**
- Bachelor's Degree from an accredited college or university
- Demonstrate experience working in Industry role
- Previous Service or Commercial experience.
- Fluency in Portuguese and English (written and spoken) - Spanish is a Plus
- Able to travel 20% of the time to visit customers among others.
- Strong Computer skills with familiarity of MS Office products, and data analysis.
- Fundamental electronics and/or mechanical troubleshooting and repairing skills.
- This Job will also require read/understanding schematic, and "Hands-on" work on the equipment.
- Demonstrated leadership, with a focus on change acceleration and process improvement
**Work in a way that works for you**
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
**Working with us**
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
**Working for you**
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.
**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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