Sr. People Operations Coordinator

Join to apply for the Sr. People Operations Coordinator role at Docusign. Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. What you'll do People Operations Coordinator – LATAM. You will collaborate across HR functions to streamline processes, ensure consistency in our people programs, and support employees by addressing questions on HR policies. This position is an individual contributor role reporting to Sr. Lead, People Operations. Responsibilities Provide quality operational support to People Team COE stakeholders, cross‑departmental colleagues, and external vendors to deliver a valuable HR management service. Support all phases of the employee lifecycle, focusing on business system processes related to onboarding, digital employee file management, data changes, internal transfers, promotions, and off‑boarding. Assist with employee pre‑hire processes, including contracts of employment, background checks, new hire paperwork, and work authorization documentation in English, Portuguese, and Spanish. Identify opportunities to streamline global HR processes, enhancing efficiency and improving the employee experience. Create and maintain physical onsite and electronic employee files. Respond to general HR inquiries regarding HR policies, benefits, employee data, employment verifications and systems. Collaborate with Recruiting, Payroll, Benefits, HRBPs, IT and other collaborators as needed. Administer all statutory regulatory HR documentation and reporting requirements for Brazil and Mexico, including coordination with the local Social Insurance office for enrollment and dis‑enrollment of employees. Job Designation Remote – Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. What you bring Basic Fluent in Portuguese, Spanish, and English, both verbal and written. Bachelor’s degree or experience in an HR‑related field. 2+ years of HR or recruiting related work experience in a high‑growth organization. Familiarity with Brazil and Mexico employment requirements, policy, and procedures. Experience with Workday or other HCM systems. Preferred Experience with ServiceNow HR Ticketing system. Strong experience in G‑Suite (Google Slides, Google Sheets, Excel, Word, etc.). Ability to work independently with minimal direction, and handle issues with a high sense of urgency and employee service focus. Excellent attention to detail and interpersonal skills. Ability to think outside the box and work in a fast‑paced, high‑volume environment. Ability to exercise sound judgment and discretion, maintaining confidentiality when required. Life at Docusign Working at Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. We listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Applicant and Candidate Privacy Notice Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Human Resources. Industries: Software Development. Referrals increase your chances of interviewing at Docusign by 2x. #J- Ljbffr #J-18808-Ljbffr