People Operations Generalist

WHAT WE DO MATTERS : At The Knot Worldwide, we champion celebration – and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We're united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. We believe the best ideas come from empowered teams – those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. We inspire, we build, and we celebrate. We dream big, love our users, hustle every day, and always do the right thing to win – together. Our people are at the heart of our success. ABOUT THE ROLE AND OUR TEAM : The People Operations Generalist role at TKWW will provide operational support to People BPs with a renewed focus on process standardization, HR systems management, and data ownership. People Operations is responsible for setting global standards, processes, and policies for all employee lifecycle changes, and the Generalist will play a key role in ensuring these processes are executed flawlessly across all regions. The People Operations Generalist will manage administrative tasks related to the employee lifecycle (such as onboarding, offboarding, promotions, merit adjustments, etc.) with an increased emphasis on process alignment, systems management, and data integrity. As the guardians of the data, People Operations is accountable for the accuracy and reliability of employee information, and you will help maintain this high standard by ensuring that all data and lifecycle changes are recorded and updated correctly. RESPONSIBILITIES : Employee Lifecycle Management Manage and execute end‑to‑end employee lifecycle processes, including onboarding, offboarding, promotions, merit adjustments, and employee transfers. Ensure all changes are documented accurately in HR systems, employee files, documented employee memos, and aligned with company policies and local labor laws. HR Systems Management & Data Integrity Oversee and maintain employee data within HR systems (e.g., HRIS, ATS, in collaboration with payroll). Ensure the integrity of employee data, keeping it up‑to‑date and reflecting changes accurately across systems. Process Standardization & Execution Follow and execute standardized People Operations processes for all employee lifecycle events, ensuring compliance with global policies and local regulations. Support continuous improvement of these processes to increase efficiency and streamline workflows. Collaboration with Total Rewards Assist with administering benefits programs, ensuring accuracy in pay and benefit‑related changes, and liaising with external vendors or partners for benefits enrollment and compensation adjustments. Ad Hoc People Operations Support Provide general support to the broader People Operations function on various initiatives, including compliance projects, mandatory compliance training, and other HR programs. Regional & Global Partnership Work closely with global People Ops teams to ensure processes and initiatives are aligned across regions. In the absence of a local HRBP or People Ops team, serve as a key regional resource for employee needs and as a liaison between employees and the global People teams. SUCCESSFUL PEOPLE OPERATIONS GENERALIST CANDIDATES HAVE : Experience 3‑5 years as an HR Generalist or People Operations professional with strong experience supporting employee lifecycle management processes (onboarding, offboarding, promotions, etc.), HR systems management, and compliance. HR Systems & Data Management Familiarity with HRIS systems and experience with data entry, system management, and reporting. Strong attention to detail and a passion for ensuring the accuracy and integrity of employee data. Process‑Oriented Mindset Experience implementing and executing standardized HR processes, with a focus on streamlining workflows and maintaining compliance with global and local policies. Regional Expertise (where applicable) Regional knowledge and understanding of local labor laws, best practices, and cultural nuances to support employees in a global organization. #J-18808-Ljbffr