Application Support

2 semanas atrás


Santo André, Brasil Parexel Tempo inteiro

Overview

We are looking for a dedicated IT Support Specialist to join our team. In this role, you will be responsible for providing technical support to clinical applications. You will ensure that all Clinical applications are functioning optimally to support the ongoing business. Your duties will include troubleshooting technical issues. You will work closely with other IT professionals to ensure that all business/application related issues are resolved efficiently and effectively. Fully remote position .

Responsibilities
  • To work on the IT tickets raised by business related to the applications.
  • Understanding the business functionality of the applications that are being supported.
  • Actively work with one or more functional areas within PAREXEL to align business process with systems and tools.
  • Provide technical support to Clinical Business Users.
  • Troubleshoot and resolve issues related to applications.
  • Collaborate with other IT Team members.
  • Document technical issues and solutions.
  • Provide on-call support as needed.
  • Provide excellent resolutions to all the Application issues.
Requirements
  • Bachelor's degree in information technology, Computer Science, or a related field (not mandatory)
  • Minimum of 1-5 years of experience in IT support.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Ability to manage multiple tasks and priorities.
  • Ability to work in a fast-paced and dynamic environment.
  • Strong attention to detail.
  • Willingness to provide on-call support.
  • Experience in SQL queries.
  • Very good oral and written English skills.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Pharmaceutical Manufacturing, Biotechnology Research, and Hospitals and Health Care

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Espírito Santo, Brasil buscojobs Brasil Tempo inteiro

    The Division : OPTIVIQ Inc. with roots in the Pulp & Paper Industry for nearly 40 years, holding the exclusive global license for the distribution and support of OptiVision, a leading software solution for managing complex manufacturing processes. Owned by Constellation Software Inc., a global leader in vertical market software, we offer a unique...

  • Core Support Expert

    3 semanas atrás


    Santo André, Brasil Docusign Tempo inteiro

    Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until...


  • Santo André, São Paulo, Brasil Rain Tempo inteiro

    Overview Join to apply for the Senior Application Security Engineer role at Rain . Rain is the fastest-growing earned wage access (EWA) fintech in the U.S., serving 3.5 million employees and backed by top investors like QED and Prosus. We have raised nearly $400M in funding, including the largest Series A in fintech history, and recently closed our Series...


  • Santo André, Brasil Rimini Street Tempo inteiro

    Join to apply for the Sr.Support Engineer, SAP Hana/Basis role at Rimini StreetPosition SummaryThe role of the Sr.Support Engineer, SAP Hana/Basis is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team.The position has the responsibility for researching, troubleshooting and supporting...

  • Customer Support Agent

    1 semana atrás


    Santo André, Brasil Fluke Networks, Inc. Tempo inteiro

    Overview Behind the scenes of every successful company, there's a team of dedicated individuals committed to ensuring customers receive the support they need. Customer support representatives are essential, handling inquiries, troubleshooting issues, and offering solutions while maintaining a positive approach. A day in the life of a customer support...

  • Software Support Engineer

    3 semanas atrás


    Santo André, Brasil Canonical Tempo inteiro

    Join or sign in to find your next job Join to apply for the Software Support Engineer role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Software Support Engineer role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform,...

  • Business Administration

    1 semana atrás


    Santo André, Brasil LEO Pharma AS Tempo inteiro

    **Field of work**:General & Corporate Affairs **Posting Date**:17 Apr 2025 **Application deadline**: **Location**: São Paulo, Santo André, São Bernardo, Belo Horizonte, , Brazil **Contract type**: Temporary **Job ID**: 3208 Role Description- O objetivo principal do estágio é o de desenvolvimento profissional. Nenhuma atividade poderá sob qualquer...


  • Espírito Santo, Brasil Kyndryl Tempo inteiro

    * Decline will set your Cookie preferences to "Required" and will prevent Kyndryl and its partners from collecting and using Cookie data to collect statistics and to provide you a personalized web experience and more relevant ads on third party websites.Application Architect – SAP & Mainframe page is loaded## Application Architect – SAP & Mainframeremote...


  • Espírito Santo, Brasil Hyland Tempo inteiro

    Overview Job Description This role is responsible for developing and maintaining intuitive business process and/or social web applications for internal and external clients. This is a remote position in Brazil. What you will be doing Participate in key stakeholder meeting and ensure high quality functional requirements are gathered for the implementation...


  • Santo André, Brasil UNICEF Tempo inteiro

    Overview UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a...