
Business Operations Specialist
2 semanas atrás
Join the team of our customer BICS - a global telecommunications enabler with a physical network covering the entire globe
- Grow your expertise through interacting with A-level mobile carriers from all over the world;
- Get your hands on the vast network with on land, underwater, and space points of presence;
- Join our decade-long partnership with BICS to ensure confidence in your future and long-term growth.
Infopulse-BICS team has been growing since 2010and we are looking forward to growing with you
**Areas of Responsibility**:
- Process port-in and port-out requests accurately and in a timely manner
- Validate porting documents
- Liaise with different suppliers to ensure successful implementation of ported numbers
- Communicate on daily basis with customers to guide, update and solve their possible questions during the whole porting process
- Troubleshoot with cross departments for service impacted issues
- Document all porting activities in Salesforce and other BSS systems
**Qualifications**:
- Telecom background will be a plus
- Highly proficient in both spoken and written English, any other language is an asset
- Strong attention to detail
- Proactive, multi-tasking, result-oriented personality
- Excellent communication skills and team-player attitude
**Your contact for this vacancy is**:
**Ana Paula Freire**:
Junior HR Manager
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