GSA- Front Office

Há 4 dias

São Paulo, Brasil Accor Hotels Tempo inteiro
Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit />Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS


Job Description

GSA-Front Office
First impressions are everything As a GSA-Front Office, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing:

  1. Greet, check-in, respond to requests and settle accounts while providing exceptional service.
  2. Take initiative to add a personalized experience.
  3. Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.
  4. Maintain high standards of customer service at the Reception desk so that customers’ expectations are consistently exceeded.
  5. Responsible for day-to-day operations of the Front Office Department. Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

Qualifications

Your experience and skills include:

  1. Relevant diploma/degree in Hotel Management.
  2. Minimum 1-2 years of experience.
  3. Excellent multi-tasking, problem-solving, service orientation, and interpersonal team skills.
  4. Displays high level of flexibility, initiative, sincerity, and teamwork.
  5. Knowledge about Opera would be an advantage.

Additional Information

What is in it for you:

  1. Employee benefit card offering discounted rates at Accor worldwide.
  2. Learning programs through our Academies.
  3. Opportunity to develop your talent and grow within your property and across the world
  4. Ability to make a difference through our Corporate Social Responsibility activities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

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