Catalog Specialist
Há 2 dias
- Proficient in English;
- Proficient in Excel;
- Project management skills, including prioritizing, scheduling, and time management;
- Outstanding attention to detail.
Job summary
Working in a dynamic environment, your responsibilities will include testing listing experience on different user perspectives (using both automated and manual methods), create testing results reports, organizing testing data and issues to be corrected, align with local and international teams on the issues that should be solved, track solutions and identify process improvement opportunities. With all that you will have the opportunity to contribute to the launch of a high relevance project.
Key job responsibilities
- Test and ensure quality of listing experience on new features;
- Identify issues and proactively reports operational challenges;
- Contribute to root cause analysis in escalation management;
- Create standard defined reports, i.e., weekly reports;
- Identify process improvement opportunities (enhancements and pain points) at process/ function level;
- Measure issues found and trigger the defects patterns for systemic fix;
- Work alongside international technical teams to address solutions for the issues found;
Be curious to solve complex problems and customer obsessed to seek for the highest standards in the experiences tested.
- Experience with feature testing and quality audit;
- Experience with e-commerce or digital products and catalog would be an advantage;
- Experience in a highly analytical, results-oriented environment.
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Catalog Specialist
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