Salesforce Implementation Lead

3 semanas atrás

Manaus, Brasil beBeeLeadership Tempo inteiro

Job Title: Salesforce Implementation Director The Director of Salesforce Implementation will lead a team of experienced professionals across the US and LATAM. This role combines deep Salesforce expertise with proven leadership, project governance, delivery operations, and client relationship skills. Mentor and coach cross-functional implementation teams. Manage multiple simultaneous projects and large-scale client engagements. Key Responsibilities: Team Leadership and Management Lead cross-functional implementation teams. Provide coaching, growth planning, and performance management. Promote accountability, continuous improvement, and high-quality delivery. Manage staffing, capacity planning, and resource allocation. Project Delivery Oversight Oversee all Salesforce implementation projects. Monitor progress, scope alignment, and timelines. Establish delivery processes, best practices, and standard operating procedures. Operational Excellence Develop predictable implementation workflows and project governance frameworks. Improve reporting and tracking across project health, timelines, and team utilization. Implement delivery tools, templates, documentation standards, and internal QA processes. Cross-Department Collaboration Work closely with Sales, Customer Success, and Operations teams. Support revenue growth by identifying upsell and cross-sell opportunities. Qualifications: Required 7 or more years of Salesforce implementation experience. 3 or more years leading technical or consulting teams. Strong knowledge of Sales Cloud, Service Cloud, and marketing automation platforms. Proven ability to manage multiple simultaneous projects. Experience with resource planning, time tracking, utilization reporting, and delivery KPIs. Preferred Salesforce certifications. Experience at a professional services organization. Our company offers a competitive salary and bonus structure, flexible remote work environment, opportunity to lead a rapidly expanding Salesforce practice, supportive leadership, and professional development opportunities.

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