Intellectual Property Governance Manager

ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok.Why Join UsCreation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.Join us.Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. The Intellectual Property Rights protection function within the Governance and Experience team is committed to protecting intellectual property rights and maintaining a healthy and safe e-commerce environment on TikTok's Commerce Platforms.What You'll Do- Function as a mentor for other IP specialists- Create and enhance content policies, processes, and frameworks to minimize IPR risk from a proactive governance approach.- Identify gaps, loopholes, and deficiencies in content policy, process, and metrics, and initiate projects to improve quality across the IPR program.- Work closely with our moderation and vendor teams to improve quality metrics.- Implement and enhance proactive monitoring programs, review quality metrics, and investigate reports to minimize counterfeit risk on the platform.- Educate internal and external stakeholders to ensure IPR protection is enforced across TikTok Shop.- Conduct trainings to educate XFN teams about IPR policies and processes.- Collect data and conduct segmentation analysis to minimize IPR risk on the platform.- Define operational metrics and signals, and build dashboards to monitor various aspects of IPR risk effectively and efficiently while creating scalable solutions across TikTok Shop.- Handle High-Priority escalations to ensure bad actor behavior is caught and handled in a timely manner.- Maintain cross-functional partnerships with XFN to implement optimal solutions to IPR-related problems, as well as with our vendor teams.- Bachelor’s or Master’s degree in Business, Engineering, and Law.- Solid experience in one or more of the following areas: Intellectual Property Operations, Risk Management, or Policy Development in E-commerce or tech industry.- Ability to build meaningful policies and successfully implement policies at a global level.- Excellent project and program management skills with the ability to meet deadlines.- Demonstrated capacity for critical thinking and analysis with strong attention to detail.- Ability to manage ambiguity and thrive in a fast-paced working environment.- Meet with brands, sellers and regulatory bodies to educate them on IP policies.- Excellent interpersonal skills with the ability to build relationships and effectively liaise with cross-functional teams, and collaborate with different business units and technical stakeholders.- Experience working at a global company and navigating nuances of a multi-cultural environment.- Passion and strong interest in working at ByteDanceByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.